I installed Norton Ghost V.10 on my laptop last night. It seems to have installed perfectly as far as I can see, but I just have one query.
After installing I restarted the laptop, but forgot to take the Ghost disc out of the drive. Once Windows had restarted I took the disc out. When I tried to start Ghost it complained that the CD wasn't in the drive (but Ghost still opened).
Upon experimentation I've discovered that if I restart the laptop with the disc in the drive (note - I'm not talking about booting into the recovery environment using the disc, just booting Windows as normal with the Ghost disc in the drive), remove the disc, and then try to open the Ghost application in Windows, it comes up with the error message that the CD isn't in the drive.
However, when I start/restart it without the Ghost CD in the drive, it's fine, and the application will open completely normally, without any error message.
I just wanted to check this sounds like normal behaviour. I want to make sure Ghost is installed correctly, as if anything goes wrong and I have to start again and install everything from scratch I won't be a happy bunny!
Maybe someone who has Ghost V10 could just try repeating my experiment and report the results?
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Tried changing the boot sequence, but made no difference.
Finally got a reply from Symantec technical help, who said that on installing the product I should leave the CD in the drive once initial installation is complete and when restarting, as the Ghost Configuration Wizard will require some files from the CD once Windows has rebooted.
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by: PUNKYPosted on 2006-03-03 at 12:50:35ID: 16098285
Change boot sequence to hdd, and then put back CD into drive, and restart system. After windows loaded, reject CD. The error message should disappear.