Step 2 did it!! Thanks!!
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Browse All TopicsHi- I used to be able to save an email as a template. Now when I try that, .oft isn't available as an option. I do Save as> and get the options:
.doc
.xml
.htm, html
.mht, .mhtml
.dot
.rtf
.txt.
.wpf
I just did a repair on outlook the other day, could that be the problem? Or is it plain old dumbness again? :)
Thanks,
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by: asian_niceguyPosted on 2006-04-20 at 16:27:31ID: 16503416
here are some troubleshooting steps you should take in order
- check that the email is in HTML format and not text
- disable Word as your email editor
- try reinstalling all feature from CD.. it'll take a few minutes.