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8.2

IE cannot launch acrobat or download pdf files

Asked by R_McCullough in Miscellaneous Software

Tags: launch, acrobat, cannot

My Boss has a system running Win98 which was running fine for him until recently.
In the past any time he tried to access a pdf file it would launch adobe acrobat 6.0 and show him the file. Now what happens when the link to the pdf is double clicked on is as follows:

A "File Download" window appears asking whether or not I want to Open, Save or Cancel.

If I click on Open another window appears "Microsoft Explorer Messsage" appears with the following message: "Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found" I am then returned to the Web page after hitting OK.

If I click Save it looks like the file is being downloaded but then the same "Microsoft Explorer Messsage" appears and the download is canced I am then returned to the Web page after hitting OK.

If I try Save Target I have the same results in the paragraph above.

I have restored the default settings to origional in the advanced tab of Intert Options. Security is Medium.

It looks like IE has lost the ability to launch Acrobat Reader how can this be fixed?

Thanks for your help in advance
Roger
 
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[+][-]09/06/06 04:01 PM, ID: 17467084Accepted Solution

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Zone: Miscellaneous Software
Tags: launch, acrobat, cannot
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Solution Provided By: war1
Participating Experts: 3
Solution Grade: B
 
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