[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

7.8

QuickBooks Pro Throws and error line 413

Asked by pca876 in Miscellaneous Software

Tags: quickbooks, 431, encountered, error

OK, I still have not got this going here is the body of the question I have tryed everything below and still no dice can anyone help?



The exact error is
Fatal error:QuickBooks has encountered a problem. close all applications ans restare Quickbooks. if the problem persists, insert the QuickBooks CD into your computer and then reinstall the software. If you encounter the problem again, contact Technical Support.
Function: LicenseUtility::Initialize
Signature: bool_cdecl LicenseUtility::Initialize(void)
File:.\.\src\LicenseUtility.cpp
Line:431

now, I called Tech support and uninstalled and reinstalled, I got a second CD and Installed I copied the cd to the hard drive and tried to install from the hard disk, I tried to install the downloaded the update and still I get the same error. Quickbooks tells me it's the computer system.














 
 Send to a Friend     Printer Friendly  
   
 Comment from mhts
Date: 11/17/2006 06:34PM PST
 Comment  


More than likely you recently did 1 of 2 (or both) things; either yourself directly or your computer did it for you (if you have automatic updates turned ON):

1) Installed IE7
2) Installed or updated .NET

On the IE7 issue: Intuit recently put out a urgent bulletin advising users not to installed IE7 until they can update things within their program to work properly with IE7.

On the .NET issue: Check and read all posts at the following link: http://www.quickbooksgroup.com/?14@@.eeb6671/11

Hope the information helps.

-mike

 
Comment from pca876
Date: 11/17/2006 06:58PM PST
 Your Comment  


Excellent,
Thanks
Mike

 
Comment from gopal_krishna
Date: 11/17/2006 11:41PM PST
 Comment  


This is the perfect seniorio for the above issues.This issue may be caused by any or all of the following:

The version of Microsoft® .NETTM Framework 1.1 is not functioning properly on your computer.
The Protected Storage service is stopped or disabled.
Some required QuickBooks files have become corrupted or are missing.

Please click on the link mentioned below to resolve this issue:

http://www.quickbooks.com/support/faqs/qb2005/386673.html

Cheers
Gopal Krishna K
 
Comment from pca876
Date: 11/22/2006 04:40PM PST
 Your Comment  


I have tried all the suggestions that have been made in both solutions and I still get the same error? Any other help please
Thanks
Phil

 
Comment from pca876
Date: 11/22/2006 04:40PM PST
 Your Comment  


I have tried all the suggestions that have been made in both solutions and I still get the same error? Any other help please
Thanks
Phil

 
Comment from mhts
Date: 11/22/2006 04:52PM PST
 Comment  


What version of QB do you have exactly?

BASIC AND PRO
QuickBooks Pro 2007
QuickBooks Pro 2006
2005
2004
QuickBooks Pro For Mac

PREMIER
2007
2006
2005
2004

PAYROLL
Standard
Enhanced
Assisted
Premier
Complete
 
Comment from pca876
Date: 11/22/2006 04:56PM PST
 Your Comment  


QuickBooks Pro 2005
 
Comment from mhts
Date: 11/22/2006 05:03PM PST
 Comment  


yeah, sorry ... I had a brain fart. You had your version in the subject/title --up-there--^  I'm doing some more research - hang tight...
 
Comment from mhts
Date: 11/22/2006 05:11PM PST
 Comment  


The only refs to LicenseUtility and/or Line 431 errors I can find refer to using the Repair Utility. And I bet you've done the Repair Utility with no success, right? Lettuce'know... -mike
 
Comment from pca876
Date: 11/22/2006 05:15PM PST
 Your Comment  


That is correct, I have used the Repair Utility with no success, along with everything else
Thanks
Phil
 
 
Related Solutions
Keywords: QuickBooks Pro Throws and error line …
 
Loading Advertisement...
 
[+][-]11/26/06 04:01 AM, ID: 18014025Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zone: Miscellaneous Software
Tags: quickbooks, 431, encountered, error
Sign Up Now!
Solution Provided By: jalilthe1
Participating Experts: 1
Solution Grade: A
 
[+][-]12/23/06 09:37 PM, ID: 18193711Administrative Comment

Experts Exchange has a courteous staff of administrators who help members get the most out of the website by means of administrative comments like this one.

Start your 30-day free trial to view this Administrative Comment or ask the Experts your question.

 
[+][-]12/28/06 07:13 PM, ID: 18212193Administrative Comment

Experts Exchange has a courteous staff of administrators who help members get the most out of the website by means of administrative comments like this one.

Start your 30-day free trial to view this Administrative Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091118-EE-VQP-93