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12/19/2006 at 11:47AM PST, ID: 22098349
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8.2

XEROX CentreWare Network Scanning Question

Asked by RSchierer in Miscellaneous Software

Tags: centreware, xerox, network

I have XEROX CentreWare Network Scanning software loaded on a server running 2003 in conjunction with a XEROX WorkCentre Pro 35. Lately I cannot add users to the software. When I try to add a new user, using XEROX Network Scanning application, right click on the scanner listed, manage users, modify template list,  in users and groups, there is only one server listed and that is the one that the software is loaded on. In the past, instead of a server name, it showed the domain name. Now it only shows the groups and no individual users. In the past it showed both and I was able to select the user and add them to the template list.

When I click OK to exit the screen I get the following error message:

CentreWare Network Scanning could not modify permissions for \\domainname\username on Directory \\servername\scanning\cw_scan\template

Please update permissions manually.

I know this must be a permissions issue, but for the life of me I can't figure out what was done nor how to undo whatever was done. So in responding, please be as detailed as possible.

thanks...Rich
[+][-]12/22/06 08:30 PM, ID: 18190794

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About this solution

Zone: Miscellaneous Software
Tags: centreware, xerox, network
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Solution Provided By: amal3k
Participating Experts: 1
Solution Grade: A
 
 
 
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