Not sure about Acrobat 8, but we use the windows installer cleanup utility to do this on several other programs.
http://support.microsoft.c
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I would like to know how to completely remove Acrobat Professional 8 from my system, because I'm trying to install the version included with my Adobe Web Premium Suite CS3 and it always keeps the old serial number and an old login name for Acrobat, witch I would like to update. I'm on Windows XP SP2, and after uninstalling Acrobat, I already cleaned up folders that where still contains Acrobat stuff, ran a program to clean registry, and also cleaned up relative content into registry keys, but I'm not an expert, and seems that I forgot something... because after 3 times trying to uninstall and reinstall, Acrobat keeps showing me old serial number!!
Sorry if maybe it's hard to read, I usually speak french!
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Not sure about Acrobat 8, but we use the windows installer cleanup utility to do this on several other programs.
http://support.microsoft.c
Be wary of registry cleaners, they can do unrecoverable damage to the registry.
After removing the product, and removing the entire directory od Acrobat 8 from the hard disk,
Set a restore point in case you mess up -- then simply run regedit.exe --
Use F3 to search for the word "Acrobat" or "Adobe Acrobat" -- you could also append 8 if you want.
Whatever keys come up -- just delete them, but do NOT delete anything else.
Reboot. Now CS3 should install correctly. This is a MAJOR MAJOR problem with CS3 -- Adobe stupidly never tested it with previous versions of Acrobat installed, and in most cases, CS3 will not run.
Good luck -- Adobe needs to be creamed for this idiotic release without adequate testing.
Hello,
thanks to your answers ! I did the johnb6767's solution, and now Acrobat tells me this error message "no valid acrobat serial number, acrobat will now quit"... I have reinstalled all CS3 suite and reactivated the suite via Photoshop, hoping that Acrobat would register too, like the others programs of the suite, but it doesn't work, it still gives me the error message. How can I enter the serial number else than into Photoshop ?
Thanks !
yes now it's installed, but when I did the solution you proposed, I don't remember if it was installed or not, I tried so many things that now I'm a little bit confused of what I've done or not !! :D
Do you know what I should do ? If I deactivate and uninstall all the suite again, and then reinstall, do you think that there's chances that it will work ? Don't want to uninstall and reinstall to many times, it's pretty long !
Thanks again !
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by: RDAdamsPosted on 2007-08-17 at 10:04:03ID: 19718471
after removing the product and the folders be sure to run a registry cleaner such as regclean.exe