Question

Edited pop3.exe.config and now POP3 and IMAP4 won't work

Asked by: ReachIT

Hi,
I edited the microsoft.exchange.pop3.config.exe to change the logging to true, saved and now pop3 will not start, Did the same thing for IMAP and now it won't start either.  Put the backup file in the folder, even copied over from the DVD and can't start POP3 or IMAP.
Event ID: 1016
Source MSExchange POP3 Service
The worker process crashes continuously on startup: C:\Program Files\Microsoft\Exchange Server\ClientAccess\PopImap\Microsoft.Exchange.Pop3.exe. The service will be stopped.
Any help, greatly appreciated!

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Asked On
2007-08-27 at 16:35:09ID22790405
Tags

Microsoft

,

Exchange 2007

,

error 1016 with pop3

Topics

Miscellaneous Software

,

Exchange Email Server

Participating Experts
2
Points
500
Comments
8

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Answers

 

by: Purple_TidderPosted on 2007-08-27 at 23:54:11ID: 19780819

Is this on Exchange 07? This may be a time consuming answer, but load up a spare computer, or spare hard drive, with your server OS and exchange 07 and then copy over all the files from C:\Program Files\Microsoft\Exchange Server\ClientAccess\PopImap\ from the fresh install to your troubled install.  Worth a shot.  I would think it would be wise to not configure the POP3 service on the fresh install, so hopefully the config files will be generic.  Make sure to configure the server exactly the same though.  Same ip addy, same domain, same server name. Would not be wise to connect to the network or internet as well.

Another bit of info I came across is some are blaming a microsoft update that causes this problem.  http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1878916&SiteID=17

 

by: ReachITPosted on 2007-08-28 at 09:06:45ID: 19784388

Yes, Exchange 2007.  I saw the other articles as well, but we don't have a "spare" x64 machine lying around. What would be so different about a config file that would make the pop3 service go belly-up? Here isthe MS article the referenced turning on logging that i used as guidence: http://technet.microsoft.com/en-us/library/aa997690.aspx.
Here is a spitout of the config file itself, as I don't see anything that shows any private settings :

<?xml version="1.0" encoding="utf-8" ?>
<configuration>

      <runtime>
            <gcServer enabled="true" />
            <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Common.IL" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="0.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\Microsoft.Exchange.Common.IL.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Common" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\Microsoft.Exchange.Common.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Net" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\Microsoft.Exchange.Net.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Core.Strings" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\Microsoft.Exchange.Core.Strings.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.CommonMsg" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\Microsoft.Exchange.CommonMsg.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Configuration.ObjectModel" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\Microsoft.Exchange.Configuration.ObjectModel.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Extensibility.Internal" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\Microsoft.Exchange.Extensibility.Internal.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Interop.MSClusterLib" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\Interop.MSClusterLib.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Common.Cluster" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\Microsoft.Exchange.Common.Cluster.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Data" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\Microsoft.Exchange.Data.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Data.Directory" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\Microsoft.Exchange.Data.Directory.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Data.Storage" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\Microsoft.Exchange.Data.Storage.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Data.Storage.ClientStrings" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\Microsoft.Exchange.Data.Storage.ClientStrings.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Diagnostics" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\Microsoft.Exchange.Diagnostics.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Management" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\Bin\Microsoft.Exchange.Management.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Rpc" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\Bin\Microsoft.Exchange.Rpc.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Data" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\Bin\Microsoft.Exchange.Data.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Data.Directory" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\Bin\Microsoft.Exchange.Data.Directory.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.StoreProvider" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\Microsoft.Exchange.StoreProvider.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Common.ComProcessManager" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\Microsoft.Exchange.Common.ComProcessManager.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                    <assemblyIdentity name="System.Management.Automation" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                    <codeBase version="1.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\System.Management.Automation.dll"/>
                  </dependentAssembly>

                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Transport" publicKeyToken="31bf3856ad364e35" culture="neutral" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\Microsoft.Exchange.Transport.dll"/>
                  </dependentAssembly>

                  <!-- Common ClientString resources -->
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="ar" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\ar\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="bg" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\bg\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="ca" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\ca\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="cs" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\cs\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKey oken="31bf3856ad364e35" culture="da" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\da\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="de" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\de\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="el" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\el\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="en" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\en\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="es" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\es\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="et" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\et\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="eu" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\eu\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="fa" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\fa\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="fi" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\fi\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="fil" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\fil\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="fr" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\fr\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="gl" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\gl\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="he" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\he\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core strings.resources" publicKeyToken="31bf3856ad364e35" culture="hi" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\hi\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="hr" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\hr\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="hu" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\hu\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="id" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\id\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="is" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\is\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="it" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\it\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="ja" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\ja\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="kk" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\kk\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="ko" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\ko\microsoft.exchange.core.strings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="microsoft.exchange.core.strings.resources" publicKeyToken="31bf3856ad364e35" culture="lt" />
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                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Data.Storage.ClientStrings.resources" publicKeyToken="31bf3856ad364e35" culture="uk" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\uk\Microsoft.Exchange.Data.Storage.ClientStrings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Data.Storage.ClientStrings.resources" publicKeyToken="31bf3856ad364e35" culture="ur" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\ur\Microsoft.Exchange.Data.Storage.ClientStrings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Data.Storage.ClientStrings.resources" publicKeyToken="31bf3856ad364e35" culture="vi" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\vi\Microsoft.Exchange.Data.Storage.ClientStrings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Data.Storage.ClientStrings.resources" publicKeyToken="31bf3856ad364e35" culture="zh-CHS" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\zh-CHS\Microsoft.Exchange.Data.Storage.ClientStrings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Data.Storage.ClientStrings.resources" publicKeyToken="31bf3856ad364e35" culture="zh-CHT" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\zh-CHT\Microsoft.Exchange.Data.Storage.ClientStrings.resources.dll"/>
                  </dependentAssembly>
                  <dependentAssembly>
                        <assemblyIdentity name="Microsoft.Exchange.Data.Storage.ClientStrings.resources" publicKeyToken="31bf3856ad364e35" culture="zh-HK" />
                        <codeBase version="8.0.0.0" href="file:///C:\Program Files\Microsoft\Exchange Server\bin\zh-HK\Microsoft.Exchange.Data.Storage.ClientStrings.resources.dll"/>
                  </dependentAssembly>
            </assemblyBinding>
      </runtime>

      <appSettings>
            <add key="MaxIoThreadsPerCPU" value="0" />
            <add key="ConnectionCacheSize" value="250" />
            <add key="ProtocolLog" value="false" />
            <add key="LogPath" value="C:\Program Files\Microsoft\Exchange Server\Logging\Pop3" />
            <add key="AgeQuotaInHours" value="24" />
            <add key="SizeQuota" value="10000000" />
            <add key="PerFileSizeQuota" value="1000000" />
            <add key="AllowCrossSiteSessions" value="false" />
      </appSettings>
</configuration>




Thanks!

 

by: Purple_TidderPosted on 2007-08-28 at 11:20:01ID: 19785571

Yes, that all looks pretty generic to me.  And you did make backups before editing correct?  You did say you restored those and still the same problem if I am understanding correctly.

I wonder if the config files from any exchange 07 install would work then.  Would you be willing to try if I get the files from a working exchange 07 server?  It may not be the most elegant solution, but I did read of moderate success with this route.

 

by: ReachITPosted on 2007-08-28 at 11:27:08ID: 19785626

Yes, made a backup, still same errors when put back in. If you have access to these config files, I'd be willing to give it a go, let me know what I need to do.
Thanks so much!

 

by: ReachITPosted on 2007-08-29 at 07:43:29ID: 19791743

Ok I got another config file from a friend with a working Exchange server, plugged it in and it works, able to start the service.  Interestingly enough I have tried to edit the file to turn logging back on saved it and it crashed POP3 again. At least this time I made darn sure I saved the originial file in multiple places.  So the quest is still on to edit the config file, but my immediate problem is complete.  Thanks for your help Purple!

 

by: Purple_TidderPosted on 2007-08-29 at 08:14:55ID: 19792112

Interesting.  I wonder why that happens.  The only thing I can think of is maybe notepad/wordpad is throwing in some extra characters or formatting that should not be in there.  Perhaps try using a raw editor like a hex editor.  Mirkes.de has an awesome free editor called tiny hexer.

http://www.mirkes.de/en/freeware/tinyhex.php

That's about all I can think of.

 

by: uaeabudhabi77Posted on 2009-08-11 at 04:03:27ID: 25067666

the issue is due to corruption in the config files
I had the same problem today, the solution from microsoft was to
1- rename the old files to any thing else (imap4.config , imap4service.config)
2- open the bak files in notepad not wordpad
3- before saving the bak files you have to change the %ExchangeInstallDir% to reflect your exchange installation location in the file
3- save them as the original names and make sure they are UTF-8 enconding
4- the files names will be filename.txt
5- remove the .txt from the file name
6- start the service

have fun.......

20120131-EE-VQP-002

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