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7.2

No USB Keyboard or Mouse support on a Sysprep'd image created on a GX280 pushed to GX270/620

Asked by dsavercool in Miscellaneous Software, Windows XP Operating System, Norton Ghost Backup Software

Tags: sysprep, keyboard, usb, mouse

I have created an image of a Dell system, a GX280, using Sysprep and Symantec Ghost.  When I push this image to any other dell, a GX270 or a GX620, I lose USB Keyboard/Mouse support and therefore cannot even start the Sysprep setup upon first boot.  This was not a huge deal on the GX270 as there are PS2 ports available, however, Dell has phased out PS2 ports on their GX620 line and I am a bit stuck on how to fix this.  My next step will be to attempt to autostart the Sysprep so no input is required, but if anyone has any tips please let me know.
[+][-]04/04/09 02:19 AM, ID: 24066535Accepted Solution

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About this solution

Zones: Miscellaneous Software, Windows XP Operating System, Norton Ghost Backup Software
Tags: sysprep, keyboard, usb, mouse
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Solution Provided By: ee_auto
Participating Experts: 4
Solution Grade: A
 
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