abers,
Have you tried disabling the Window firewall (as opposed to adding exclusions)? I'd try turning that and UAC off to see if it would work.
Have you tried that?
Steve
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Browse All TopicsI am receiving an error everytime I open Outlook that states "The ACT! Address Book Service is not properly configured, or one of the configured databases is locked. Do you want to configure it now?"
I am prompted with a choose as to whether I want to configure it now. If I choose no, then Outlook opens normally although the ACT! addin does not load. If I choose yes to configure the database, I am prompted to provide the username and password for the database. I enter the required information and click ok. I am then prompted with another error message. "The indicated database cannot be opened, it is either not properly configured or it is currently locked. Please check the path, username and password."
If i disable the Windows firewall outlook seems to open fine. I have contacted ACT who asked me to add various exclusions to the Windows Firewall, which I have done, but it has not resolved the issue.
I am using Outlook 2007 and ACT! 2008 with Windows Vista.
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Have you tried the fixes listed at either of these:
http://tinyurl.com/2bg4zg
http://tinyurl.com/yvep2q
That's the Vista firewall and, with it off, you don't get the error?
Have you turned off the Vista User Account Control (UAC)? It's crap and really should be off for any user till they decide to allow exceptions. If not sure how to do this, go to Control Panel and type "UAC" into the search bar at the top of the screen.
I'm running ACT! 2008 and Outlook 2007 on Vista.... and it works fine
I have the firewall on but UAC off.
Here's some more detail on disabling UAC - http://tinyurl.com/yt9b6b
I have been having this same problem with Outlook 2007 indicating that my Act! 2008 database is locked. I have disabled my windows firewall, the McAfee firewall and my UAC with not luck.
I'm interested in knowing if anyone has another idea on this problem. The problem started for me when I did a 'repair' reinstall on my version of Act! about a month ago.
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by: GLComputingPosted on 2008-01-03 at 11:15:46ID: 20575568
Can you open ACT! normally?
Is the database you are opening on your local PC or on a server?