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02.29.2008 at 12:01PM PST, ID: 23204876
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8.3

Cannot open or delete iTunes because Windows Installer is "not correctly installed".

Asked by jaystrouch in Miscellaneous Software, iTunes Software for MP3 Downloads, Microsoft Applications

Tags:

Until today, opening iTunes was not problematic. Now when I try to open it, using my desktop icon or from the All Programs menu, the Problem With Shortcut dialog box tells me "The Windows Installer Service could not be accessed..." When I tried to uninstall iTunes from Control Panel | Programs & Features (my thinking being that uninstalling and then reinstalling would solve the problem), I get the same error message in the same dialog box. When I tried to "Repair" it in Control Panel | Programs & Features, I get the same error message, and when I tried to "Change" it in Control Panel | Programs & Features, the Windows Installer dialog box tells me "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below." When I click OK to get out of the latter dialog box, another Windows Installer dialog box tells me "The installation source for this product is not available. Verify that the source exists and that you can access it." Finally, when I try to install iTunes (ver. 7.6) from the Apple site (my thinking being that overwriting the the files on my system will correct the problem), clicking the Download button brings me right to the Thank You For Downloading iTunes page -- in other words, it thinks I already have it so it won't perform the download. So I'm between a rock and a hard place here: I can't open iTunes, can't delete it, and can't overwrite it. Suggestions?Start Free Trial
 
Keywords: Cannot open or delete iTunes because …
Title
1 Restoring Itunes & Restoring Genre
2 ITunes stopped detecting AppleTV
3 sharing itunes question
4 Uninstalling Itunes Windows Vista
5 iTunes on network
6 Problem installing iTunes
 
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[+][-]02.29.2008 at 12:06PM PST, ID: 21017027

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[+][-]02.29.2008 at 12:33PM PST, ID: 21017263

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[+][-]02.29.2008 at 12:36PM PST, ID: 21017294

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[+][-]02.29.2008 at 12:56PM PST, ID: 21017465

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[+][-]02.29.2008 at 12:57PM PST, ID: 21017471

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[+][-]02.29.2008 at 01:04PM PST, ID: 21017536

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[+][-]02.29.2008 at 01:08PM PST, ID: 21017583

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[+][-]02.29.2008 at 01:15PM PST, ID: 21017644

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[+][-]02.29.2008 at 01:20PM PST, ID: 21017692

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[+][-]02.29.2008 at 01:24PM PST, ID: 21017739

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[+][-]02.29.2008 at 01:29PM PST, ID: 21017785

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[+][-]02.29.2008 at 01:52PM PST, ID: 21017955

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[+][-]02.29.2008 at 02:00PM PST, ID: 21018015

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[+][-]02.29.2008 at 02:04PM PST, ID: 21018053

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[+][-]02.29.2008 at 02:06PM PST, ID: 21018069

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[+][-]02.29.2008 at 02:13PM PST, ID: 21018115

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[+][-]02.29.2008 at 02:17PM PST, ID: 21018142

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[+][-]02.29.2008 at 02:30PM PST, ID: 21018224

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About this solution

Zones: Miscellaneous Software, iTunes Software for MP3 Downloads, Microsoft Applications
Tags: The Winows installer service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
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Solution Provided By: roshkins
Participating Experts: 1
Solution Grade: A
 
 
 
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