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7.4

unable to remote using Dameware mini remote control

Asked by jskfan in Miscellaneous Software, Windows XP Operating System

we use Dameware mini remote controle to remote to end user's PCs (XP machines).
there are few machines that when I try to remote to them using the option "Use MRC's mirror driver if available" I get the error : "Access Denied [filter] please contact the administrator of the remote computer for information"
I went to the remote PC and saw the event log 109 that also says the same thing in the description:
"Access Denied [filter] please contact the administrator of the remote computer for information"

I am using a domain admin account and able to ping the remote PCs by IP and by name and am able to remote if I select the option "Use remote deskto (RDP)".

Any help?

Thanks
[+][-]03/28/08 01:48 PM, ID: 21234038Expert Comment

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About this solution

Zones: Miscellaneous Software, Windows XP Operating System
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Solution Provided By: cohenphil
Participating Experts: 1
Solution Grade: A
 
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