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05.19.2008 at 03:13PM PDT, ID: 23415375
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Attachment Details

WINZIP 11.1 removal when getting error message

Asked by ABootleian in Miscellaneous Software

Tags: 'Error 1402 Could not open key UNKNOWN\wzmul\shell\open\command Verify that you have sufficient access to that key

I want to remove Winzip 11.1 from my computer but get: 'Error 1402 Could not open key UNKNOWN\wzmul\shell\open\command Verify that you have sufficient access to that key.
I have used Add/Remove and tried to uninstall. I have used Windows Installer Cleanup and after a search have deleted all things Winzip.I have then attempted to install Winzip but receive the same Error 1402 even though a search does not show up anything associated with Winzip.
I am runnung Windows XP Pro, service pack 2 and am the sole administrator. I have had no trouble, in the past, installing/uninstalling any software programs. Can anyone assist me?Start Free Trial
 
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[+][-]05.19.2008 at 03:16PM PDT, ID: 21602084

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[+][-]05.20.2008 at 04:50AM PDT, ID: 21605230

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[+][-]05.20.2008 at 04:19PM PDT, ID: 21611106

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[+][-]05.21.2008 at 02:14AM PDT, ID: 21613215

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[+][-]05.21.2008 at 05:54AM PDT, ID: 21614465

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About this solution

Zone: Miscellaneous Software
Tags: 'Error 1402 Could not open key UNKNOWN\wzmul\shell\open\command Verify that you have sufficient access to that key
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Solution Provided By: ABootleian
Participating Experts: 1
Solution Grade: A
 
 
 
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20080716-EE-VQP-32 / EE_QW_2_20070628