Question

Internet Explorer 6 SP2 and cached credentials

Asked by: Ogapatapata

Hello there, some of my customers are visiting a private website over the internet.  On first logon, it ask them for a username and password - with the option to save the password for future use.  If the choose the option to save the password, the next time they visit the website it doesn't prompt them for the password anymore it just goes straight in to the website.  The user have not decided that they don't want the password to be cache for security reasons but I can't seem to be able to delete remove the password.  I tried the following:

a. Disable Autocomplete Settings on Tools, Internet Options, Content, AutoComplete - this does not work
b. I deleted Cookies, deleted files on Tools, Internet Options, General, Temporary Interent files - this does not work
c. Deleted the Protected storage system provider area at HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider - this did not work
d. OK. Deleting the profile works but I  really need to know where the setting it stored as I have at least 20 users with this problem.

Any know where else to look to delete cached passwords?

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Asked On
2008-12-01 at 05:04:40ID23946541
Tags

Internet Explorer

,

passwords

,

Browser

Topics

Miscellaneous Software

,

Internet Explorer Web Browser

,

Web Servers

Participating Experts
2
Points
0
Comments
6

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Answers

 

by: Spec01Posted on 2008-12-01 at 07:01:11ID: 23068968

Hello there,

under the Content Tab in Internet Options>Auto Complete>Clear Forums and Clear Passwords. Make this should remove all of the users passwords they have logged into where it has been saved.

Simply disabling Auto Complete without deleting the cached forums and passwords will still exists. If this doesn't work, try reinstalling IE6.

 

by: OgapatapataPosted on 2008-12-01 at 07:13:01ID: 23069116

My apologies. I deleted  them too. It still does not work.

 

by: Spec01Posted on 2008-12-01 at 07:58:42ID: 23069685

Is it fesable to upgrade to IE7 to see if this fixes the issue? Also do you have all of the IE patches from windows updates? You could upgrade to IE7 and then down grade back to IE6 also.

Give that a shot and keep us updated.

Thanks

 

by: MASQUERAIDPosted on 2008-12-01 at 10:40:37ID: 23071105

Are you sure the password is being sent each time? It sounds as if the site has issued a validation cookie to the machine following a successful login with "Remember me" or the equivalent ticked. Are you sure you have removed all cookies? ~If not try removing any cookies from the same domain.

 

by: OgapatapataPosted on 2008-12-02 at 01:59:52ID: 23075593

I am sure I removed all cookies.

 

by: MASQUERAIDPosted on 2008-12-23 at 09:44:55ID: 23235202

Sorry you don't seem to be getting anywhere with this one.  Would you be happy posting a link to the site in question - it would be interesting to connect a sandbox to it and see what's going on.

20120131-EE-VQP-002

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