Question

How to fix VSINIT.DLL missing root certificate

Asked by: crimeanalyst

I am trying to use Cisco's VPN client version 5.0. During any boot process, I get the error, "Validation failer for ....VSINIT.DLL. You probably are missing a necessary root certificate." I cannot find a solution to fixing this problem.

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Asked On
2009-07-28 at 05:22:39ID24605864
Tags

VSINIT.DLL

Topics

Miscellaneous Software

,

Virtual Private Networking (VPN)

,

Windows 98 Operating System

,

Microsoft Windows Operating Systems

Participating Experts
3
Points
400
Comments
15

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Answers

 

by: LimbeckPosted on 2009-08-16 at 02:58:04ID: 25108397

 

by: crimeanalystPosted on 2009-08-16 at 10:37:57ID: 25109647

LImbeck and Zeus,
Thank you for that suggestion. I purchased, installed and ran RegCure. I ran the rootsupd.exe from Microsoft. These did NOT solve my problem.

The following is more information regarding my problem. The OS on my home PC is Windows 98 service pack 3. With this PC I am trying to connect to my office PC via Cisco's VPN client 5.0 application. Whenever my home PC boots, the program (c:\Program Files\Cisco Systems\VPN Cliet\cvpnd.exe) reports the following error: "Validation failed for c:\windows\system32\VSINIT.DLL. You probably are missing a necessary root certificate. Warning 201: The necessary VPN sub-system is not available. You cannot connect to remote VPN Server." I have learned that this is somehow tied to a problem commonly seen with Zone Alarm because Cisco uses something from them in their VPN client. All the solutions I have found are either way too technical for my comprehension or suggested links are broken. I do not have Zone Alarm installed on my system. I have tried asking my work IT administrator but he is on vacation for two more weeks. This is really critical because I need this because I work for a public safety department and need to access work applications 24/7. Thank you for your response and any additional efforts.

 

by: LimbeckPosted on 2009-08-16 at 10:46:03ID: 25109684

ok, one bit of extra info please. Has this connection worked before on this pc or are you installing a new vpn connection?

 

by: LimbeckPosted on 2009-08-16 at 10:52:32ID: 25109699

 

by: crimeanalystPosted on 2009-08-17 at 02:50:20ID: 25112736

Limbeck,

Yes, this connection was working fine. Then stopped. Tried all the fixes I could find. Uninstalled, installed new version, updated root certificates, fixed registry with RegCure. Darn, I provided wrong info regarding OS. I have Windows XP service pack 3, not 98.

 

by: BillDLPosted on 2009-08-17 at 04:42:37ID: 25113280

The solution to the same type of "201" error found by somebody named Bonj is addressed in his blog.  The first link just provides the solution, ie. stopping and restarting the related Service, and the 2nd one is the original blog article with a number of comments confirming that the proposed solution also worked for them:

http://bonj.blogspot.com/2008/12/warning-201-necessary-vpn-sub-system-is.html

http://bonj.blogspot.com/2005/09/warning-201.html

 

by: crimeanalystPosted on 2009-08-17 at 15:18:16ID: 25118899

When I start or restart the Cisco System VPN Service, I get the error stating:
C:\Program Files\Cisco Systems\VPN client\cvpnd.exe

Validation failded for c:\windows\system32\vsinit.dll. You probably are missing a necessary root certificate. <OK button>

This has got to be one of the most frustrating problems I have ever dealt with.

 

by: LimbeckPosted on 2009-08-17 at 23:32:37ID: 25120544

ok, time for longshots :)

did you do a recent upgrade to Internet Explorer 8?

ps be carefull with that batchfile, open it in notepad to see if you agree with what it does

 

by: LimbeckPosted on 2009-08-17 at 23:37:25ID: 25120558

i should have included the link here ;)

http://www.computing.net/answers/windows-2000/windows-file-protection-again/60980.html

argh the batch file didnt work

anyway, this might be the problem, this following link seems to apply for 2000 and xp

http://support.microsoft.com/kb/296241

 

by: LimbeckPosted on 2009-08-17 at 23:48:43ID: 25120597

hm ignore my last few posts, i doubt any good will come of them. maybe this will help


http://www.a-cert.at/static/microsoft-troubleshooting-certificate-revocation.pdf

 

by: crimeanalystPosted on 2009-08-20 at 02:55:39ID: 25140656

I uninstalled IE 8 but this didn't solve the problem. I started to read the PDF from the linx provided by Limbeck. I got through a couple of pages and the technical level of the discuss was WAY over my head. This seems like such a common problem that a step-wise solution to obtaining and installing the necessary root certificate should be made available from Zone Labs and Cisco. Why haven't they provided this?

 

by: djfeldePosted on 2009-08-20 at 04:30:53ID: 25141143

We recently had the same issue on a computer and found this thread helpful. After renaming the vsinit.dll file to something else the system came up fine.

http://www.experts-exchange.com/Security/Q_21277637.html

We did not run into the problem of having to use the OS cd to boot the machine after renaming the dll

 

by: crimeanalystPosted on 2009-08-21 at 03:30:11ID: 31608698

The lead led me to a couple of other sources which ended up working.

20120131-EE-VQP-002

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