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05.08.2008 at 11:38AM PDT, ID: 23387173
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Select the encoding that makes your document readable

Tags: Adobe Acrobat, Adobe Acrobat 8 Professional, 8
The vice president has a Dell Laptop running Windows XP Professional and Office 2003. He also has Adobe Acrobat 8 Professional running on the laptop. The problem is that when he creates a word document and tries to convert  it to a PDF file, he gets the "File Conversion - Document1 Select the encoding that makes your document readable" error. The choices are Windows Default, MS-Dos, Other Encoding with a bunch of languages. The strange part is that if I login as administrator I can convert a word document to a PDF file without a problem. I thought it might be a rights issue so I made him both local administrator and domain administrator on the laptop he still gets the error. I had his secretary login as herself to the laptop with no special previledges and she was able to convert word document to PDF without a problem.  I have uninstalled and re-installed Adobe Acrobat 8 professional and the problem still remains only for the user. Any ideas? Could this be a corrupt user profile?
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Question Stats
Zone: Software
Question Asked By: bostonconservatory
Solution Provided By: war1
Participating Experts: 2
Solution Grade: B
Views: 167
Translate:
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05.08.2008 at 11:44AM PDT, ID: 21527342

Rank: Genius

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05.08.2008 at 05:02PM PDT, ID: 21529519

Rank: Sage

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05.30.2008 at 06:55AM PDT, ID: 21677732

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