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04.17.2007 at 09:15AM PDT, ID: 22516485
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Attachment Details

NTOSKRNL.EXE is missing or corrupt

Asked by alanlsilverman in General Multi-Media Software, Windows 2000 Operating System

Tags: missing

Windows 2000 Pro running on an IBM ThinkPad A21p.  My customer just ran into the NTOSKRNL.EXE error.  I tried last good configuration, safe mode, and safe mode with command prompt with the same results. Using a product recovery CD I was able to get into DOS.  First I looked at boot.ini and that looks OK.  Then I went to C:\winnt\system32 and looked at ntoskrnl.exe.  That had a date of 3-5-7 and a size of 1,690,880 bytes.  I renamed this to ntoskrnl.old and got the ntoskrnl from the i380 directory and put it into system32.  Still got the same error.   Could I get a XP system disk, go into the repair console and run a chkdsk /r ?  Or what else should I do?
This is a critical problem for the customer since it’s the last day to send in his income taxes and all the programs he needs are on this laptop.
Thanks,
Al

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[+][-]04.17.2007 at 09:49AM PDT, ID: 18925645

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About this solution

Zones: General Multi-Media Software, Windows 2000 Operating System
Tags: missing
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Solution Provided By: WizardPrang
Participating Experts: 4
Solution Grade: A
 
 
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