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7.0

Adobe Photoshop + Premiere crash freeze - Adobeowl.dll

Asked by Michaelsoft73 in General Multi-Media Software, Computer Memory (RAM), Adobe Photoshop

Tags: cs3

Hi,

At the college where I work we have been having some problems with the PC's with CS3 on in our media suite. (See PC specs below) The machines freeze at random times while running CS3 and Photoshop displaying the following message.

Error =
Faulting Apllication photoshop.exe version 10.0.1.0, faulting module adobeowl.dll, version 1.0.92.0 fault address 0x00009380

Another error that actually restarts the machine is:

Warning =
MV OptimizerService warning: The Matrix PCI Optimizer did not apply any optimization settings. Shut down your system and make sure that your Matrox video hardware (for example X.io and X.effects card set) is Properly installed.

The students are working with large PSD files one file I noticed was over 1.5 GB in size! Now i'm sure this is not good practice?

The machine also crashes frequently whilst running a piece of software called Cinema 4D

The sytem temperature stays around 37 oc so I wouldn't have thought it could be that.

Windows XP SP2 - All updates installed
Adobe Production Premium 3 - All updates installed
Intel Core 2 6400 2,13 GHZ
2 GB RAM
3 x Maxtor Sata drives - One used as scratch disk.
Nvidia GEForce 7900 GS 256 MB Video Card - Latest Drivers installed
Matrox RT.x2 SD Capture card - Latest Drivers installed
Realtek onboard Sound

Any suggestions are much appreicated.

Thanks

Mike

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Adobe Photoshop + Premiere crash freeze - Adobeowl.dll

Asked by Michaelsoft73 in General Multi-Media Software, Computer Memory (RAM), Adobe Photoshop

Tags: cs3

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