Hello everyone!
I have a Creative Zen Vision:M and I use Creative MediaSource 5 Organizer to rip audio CDs to my device. It worked for a while, but now whenever I open the Creative MediaSource 5 Organizer, I get the following error:
"Your Music Library is corrupt and cannot be recovered. MediaSource will now revert to your most recent backup available. Would you like to continue?"
If I press yes, I get, "You have no available backup. MediaSource will now create a new Music Library"
I then get the following message:
"The PC Music Library cannot be opened. One possible reason is that the operating system files may be corrupted. To resolve the problem, it is recommended that you perform one or more of the following:
- Get a repair tool to repair the Microsoft Jet Database Engine and the Microsoft Data Access Components (MDAC) of your system.
- Ensure that you have the latest Microsoft Jet Database Engine and MDAC installed your system. You may get the latest updates from Microsoft"
If I try to create a new database under a different name (Tools ->Settings ->PC Music Library under "Active PC Music Library), it immediately give me the same error above.
The program is running on a Gateway tablet PC running Windows XP Tablet PC Edition 2005 SP3.
I tried to update the Jet Database engine and MDAC but the installs all say that a more recent version exists on the system and cancels the installs.
I followed the instructions on how to repair MDAC under windows XP SP2. I read through the process and the steps didn't look service pack dependent so I went ahead with it and followed the procedure. Its listed here:
http://www.macropool.com/en/download/mdac_xp_sp2.htmlThe optional step of installing Jet SP8 didn't work. (Your system has it already error) Running their tool prompted me to purchase their tool since I was not running their software. I didn't buy it and canceled the tool.
After trying the MDAC repair, Creative mediasource 5 still gives the same errors.
Next I tried to run the system file checker. I copied the the i386 folder to the root of my hard drive, and made registry edits to point to the root where the i386 folder sits. (as per the instructions here:
http://www.updatexp.com/scannow-sfc.html)
The windows file protection process gets to around 98% complete, pauses and gives me the following prompt:
"Files that are required for Windows to run properly must be copied to the DLL Cache. Insert your Windows XP Professional CD2 now."
I don't have a CD2 of XP Pro so I ended up skipping the DLLs that it wanted to copy from CD2.
Mediasource 5 still errors out.
I then tried to uninstall the creative software suite and install the latest and greatest versions that they have listed on their site. Other than a few interface looking slightly different, I still get the database errors.
I'm not sure what to do at this point. Malware and virus scans turn up negative. I want to avoid a total system reload if possible. My working theory is that iTunes in its craze to autoupdate itself, killed something that MediaSource needs, but thats a complete shot in the dark. The two programs coexisted for quite some time before this error too.
Chris
