Advertisement

10.08.2008 at 08:49PM PDT, ID: 23799863
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!
7.0

Windows Media Player 11 Not Installed Properly

Asked by gsmalleus in Windows XP Operating System, General Multi-Media Software, Windows Media Player

Tags: , , , ,

I signed up for Netflix today.  When I tried to watch a streaming movie, I got the following error message:

=============
Windows Media Player has experienced an error
For help, please try the troubleshooting tips in our Help Center.

If the problem persists, or you would like assistance, please contact Netflix technical support and tell them the following error code:

WMPError(C00D11CC)

Windows Media Player is not installed properly. Reinstall the Player.
================

There is nothing in the Netflix help center about this issue, and I have been scouring the net for information.  I do not want to contact netflix support on this because I have read many posts that give the steps that they recommend.

First off I tried the obvious...  Go into Add/Remove Programs and Uninstall (Rollback) Windows Media Player.  Although this says it succeeds, WMP remains installed.  I believe this may be due to the fact when I originally installed my OS (Windows XP) I had done so from an nLite customized install in which I slip-streamed WIMP11.

I also tried installing WMP10, but it says my computer does not meet the requirements, which I take to mean that WMP11 is already installed.

I downloaded the WMP11 installer and installed hoping that it might repair whatever the issue is but it did not.

I tried following the directions in this post: http://forums.techarena.in/media-player/1026294.htm#post3986865
But when I got to step 3 and tried to enter the URL into  WMP's Open URL box...WMP errors out again with the error "Windows Media Player is not installed properly. Reinstall the Player."

This is really driving me nuts.  I don't want reinstall my OS for this issue because computer is running as fast as ever, due to the fact I am an computer geek bent on keeping my machine in perfect operation order. Start Free Trial
[+][-]10.08.2008 at 09:12PM PDT, ID: 22675637

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10.08.2008 at 09:51PM PDT, ID: 22675766

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10.08.2008 at 10:44PM PDT, ID: 22675931

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10.08.2008 at 10:50PM PDT, ID: 22675955

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10.08.2008 at 10:57PM PDT, ID: 22675977

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10.09.2008 at 07:01PM PDT, ID: 22683916

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10.09.2008 at 07:39PM PDT, ID: 22684026

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10.10.2008 at 06:01AM PDT, ID: 22686376

View this solution now by starting your 7-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: Windows XP Operating System, General Multi-Media Software, Windows Media Player
Tags: Microsoft, Windows Media Player, 11, Netflix Streaming, WMPError(C00D11CC) Windows Media Player is not installed properly. Reinstall the Player.
Sign Up Now!
Solution Provided By: gsmalleus
Participating Experts: 2
Solution Grade: A
 
 
 
Loading Advertisement...
20080716-EE-VQP-32 / EE_QW_2_20070628