I've created a workflow on SharePoint Designer that pretty much it's an Approval Workflow. People fill out a task list in SharePoint, that starts the workflow by sending an email to a director (and it picks the director depending on the dept on the task list). Then once the director approves/rejects the pending request, the should receive an email with the notification.
The problem at hand is this, when the person is submitting, I receive the email, I go to the task list, I click on approve/reject item, I approve the item and the following occurs:
1)the user receives an email that says I approved (as it should)
2)then, I receive an email (2 actually) repeated from the first one received and the Approved entry on the Approval Status field goes back to Pending when I refresh the screen.
Here is how I've set it up (simple version, not the whole thing, just using 1 dept)
note: Status - is a column on the list / Approval Status is part of the Content Approval)
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STEP 1
If STATUS equals NOT STARTED
set STATUS to IN PROGRESS
Else if DEPARTMENT equals IT
Email /domain/it.director
STEP 2
If APPROVAL STATUS equals 0;#APPROVED
Set STATUS to APPROVED
Email /createdby
Else if APPROVAL STATUS equals 1;#REJECTED
Set Status to Rejected
Email /createdby
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I know I must be missing something, but I'm not sure what is. Can anyone send me in the right direction?
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