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07.14.2008 at 10:44AM PDT, ID: 23563492
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8.2

Sharepoint 3.0 "Cannot connect to the configuration Database" after updates

Asked by Gavilan123 in MOSS-Sharepoint, Databases Miscellaneous, MS SQL Server

Tags: ,

Hi!  We recently updated our Win 2k3 server Running WSS 3.0 with KB951746 and KB951748 patches.  After this occurred, no one can connect to the Shareopint site - it says "Cannot connect to the configuration database".  The server is throwing off errors as well (see below).  Also - I'm getting failure audit events from the Network Service (which is the account that is used for access on the Application Pool).

I was about to roll back the updates but wanted to see if there was a hotfix or a workaround available.  My fear is after rolling the hotfix back, I'll have to restore the DB and I can't even get into the central admin site at this point.  Even if I could, I don't have a backup created from the Admin site but I'm hoping I can use files from the general Windows backup to restore db files if I need to.

Thanks !

=========================================================
Event Type:      Error
Event Source:      Windows SharePoint Services 2.0
Event Category:      None
Event ID:      1000
Date:            7/14/2008
Time:            9:51:44 AM
User:            N/A
Computer:      DOMAINSERVER
Description:
#50070: Unable to connect to the database STS_Config_19460 on DOMAINSERVER\MICROSOFT##SSEE.

====================================================

Event Type:      Error
Event Source:      Windows SharePoint Services 3
Event Category:      Database
Event ID:      3760
Date:            7/14/2008
Time:            9:51:36 AM
User:            N/A
Computer:      DOMAINSERVER
Description:
SQL Database 'STS_Config_19460' on SQL Server instance 'np:\\.\pipe\MSSQL$Microsoft##SSEE\sql\query' not found. Additional error information from SQL Server is included below.

Cannot open database "STS_Config_19460" requested by the login. The login failed.
Login failed for user 'NT AUTHORITY\NETWORK SERVICE'.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.Start Free Trial
[+][-]07.14.2008 at 02:12PM PDT, ID: 22002180

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[+][-]07.14.2008 at 02:48PM PDT, ID: 22002425

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[+][-]07.14.2008 at 03:28PM PDT, ID: 22002684

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About this solution

Zones: MOSS-Sharepoint, Databases Miscellaneous, MS SQL Server
Tags: Microsoft, Sharepoint 3.0
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Solution Provided By: Gavilan123
Participating Experts: 1
Solution Grade: A
 
 
 
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