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06.28.2004 at 03:12PM PDT, ID: 21041104
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6.8

Seeking Help Setting Up Yahoo Messenger Super Web Cam

Asked by Guncrazy in Conferencing Software

Tags: , , ,

I've recently had to take a job away from home, and I'm trying to set up a couple of web cams between cities so I can "visit" the wife and kids via broadband.

My problem is that Yahoo Messenger says that Super WebCam mode is not available when I try to use it.  It tells me that it requires a few things:

1) A broadband connection (got it).

2) A webcam (got it).

3) The ability to connect directly to a friend (i.e. no firewall).

It's this last point I'm not sure about.  Here's how I'm set up.

HARDWARE:  My ISP is BellSouth, and I connect to the internet via a Westell WireSpeed DSL modem.  My network card is a NetGear FA311.  The webcam is a Creative NX Ultra.

SOFTWARE:  My operating system is Windows 2000 SP4.  I am using the latest version of Yahoo Messenger (v6.0.0.1671).  I have Norton AntiVirus 2004 and Norton Internet Security Professional 2004.  However, I do not think that the Norton programs are part of the problem, since I still can't use Super mode with both of them disabled.

ATTEMPTED SOLUTIONS:  I have attempted to configure the DSL modem to allow both TCP and UDP traffic, both inbound and outbound, using port 5100, under the NAT Configuration settings.  That didn't work.  So, on the modem, I selected my computer for IP Passthrough, although I did not change any TCP/IP settings on the computer.  That didn't work, either.
I also tried configuring Norton Antivirus and Internet Security, but decided instead to just disable them.  I still can't get super mode to work.

So that's that.  I would really appreciate any help I can get in setting this up correctly.  If you need any more information, just let me know and I'll try to provide it.

Thanks,

Earl
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[+][-]07.06.2004 at 09:36PM PDT, ID: 11488299

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[+][-]08.07.2004 at 01:54PM PDT, ID: 11744338

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[+][-]08.21.2004 at 07:47PM PDT, ID: 11862220

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[+][-]08.22.2004 at 12:43AM PDT, ID: 11862741

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About this solution

Zone: Conferencing Software
Tags: yahoo, messenger, webcam, super
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Solution Provided By: emman1017
Participating Experts: 4
Solution Grade: A
 
 
[+][-]08.22.2004 at 12:49AM PDT, ID: 11862764

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