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02.27.2005 at 06:21PM PST, ID: 21331149
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7.2

Problems setting up video conferencing with msn messenger.  Other party sees and hears me fine, I can see other party, but his audio works breifly, then turns to garble, then stops.

Asked by TW_Husker in Conferencing Software

Tags: , , ,

Both PC's are running XP on a new Sony Vaios. I have a new logitech webcam, other computer has older Logitec Webcam.  Both systems running linksys wireless routers (firmware update) and are comcast broadband subscribers.  Both machines test out fine locally with tuning wizard.  Have tried many things. Help functions. Disable firewalls. Taking routers out (direct PC to cable modem), reset port range and port triggering (instructions found on experts exchange).  Hired a geek squad agent that reset routers address and checked settings with Comcast.

 

Here are the notes from the Geek Squad agent: "When doing a tracert from point to point we are getting timeouts. We upgraded MSN messenger, router firmware, and disabled all firewalls.  We even went without the router and reset cable modems as per comcast request.  This issue is unresolved but it seems to be a problem with comcast routing between these two systems."

 

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[+][-]02.28.2005 at 04:58AM PST, ID: 13419095

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[+][-]02.28.2005 at 11:33PM PST, ID: 13427019

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[+][-]03.02.2005 at 09:33PM PST, ID: 13446881

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[+][-]03.08.2005 at 06:59AM PST, ID: 13486698

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[+][-]03.08.2005 at 07:37AM PST, ID: 13487096

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[+][-]03.09.2005 at 04:31AM PST, ID: 13495056

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[+][-]05.28.2005 at 10:00PM PDT, ID: 14103727

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About this solution

Zone: Conferencing Software
Tags: video, msn, messenger, conferencing
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Solution Provided By: bantau
Participating Experts: 4
Solution Grade: A
 
 
[+][-]05.31.2005 at 07:29AM PDT, ID: 14113504

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