Do not use on any
shared computer
July 24, 2008 01:49pm pdt
 
[x]
Attachment Details

Remote PC Access Software:   Vendor Claims vs Corporate Computer Use Policies

Tags: gotomypc, remote, access, pc
Products such as GoToMyPC and PCNOW  and being advertised  (large newspaper ads in local papers) as  allowing corporate workers to connect remotely to their work PC, and or connect to their home PC from work.  There is no mention on the websites or  in the ads that users may need to check their  company's computer use policies before using the products.  And if a user connects to a home PC from work, then no software may need to be installed on the work computer, so the user might feel that the use of the product is no different than connecting to a website.   However, many corporate computer use policies may not support the use of these products, and corporate IT folks may have issues.   Here are my questions:

1.  Do these products pose any risks to a corporate network, assuming they only use existing open ports in the corporate firewall?  If so, why? Does it matter if the connection is inbound or outbound on the corporate network?
2.  How big of an issue are these products for most companies in terms of computer use policy?  What typically happens to an employee if they use this product

3. If the company has issues with these products, are they able to block their use?
4.  Do the vendors of these products (Citrux and others) face liability if they continue to encourage employees to use the products, without any warning about checking company policy first?  It seems to me that either Citrix is out of bounds with their advertising campaign, or  corporate use policies should be amended to allow for the use of these products?  Which is it?

5.  One company I am aware of has a specific issue with "tunneling software".   Per below, Citrux mitigates this issue by states that "Remote users do not have tunneled access to the corporate network - only to a single desktop PC and its level of network access. "  So would this mitigate the company's concern with respect to tunneling software?


Here is some info from the gotomypc website:

Maintains Firewall Integrity Both controlled and controlling computers receive all communications through an outgoing TCP connection using protocols and ports that can transparently transit almost all firewalls. No firewall changes are required, and you do not have to bypass or compromise your corporate or branch office firewall or the firewall at the computer where you are working.
Carefully Controlled Network Access GoToMyPC leverages the OS-level access controls already in place on your corporate LAN. Remote users do not have tunneled access to the corporate network - only to a single desktop PC and its level of network access.


Thanks for your responses
Start your free trial to view this solution
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

Question Stats
Zone: Software
Question Asked By: service07
Solution Provided By: dhoffman_98
Participating Experts: 2
Solution Grade: A
Views: 13
Translate:
Loading Advertisement...
 
[+][-]Assisted Solution by cuziyq
Assisted Solution by cuziyq:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Assisted Solution by cuziyq
Assisted Solution by cuziyq:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Accepted Solution by dhoffman_98
Accepted Solution by dhoffman_98:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
[+][-]Author Comment by service07
Author Comment by service07:

All comments and solutions are available to Premium Service Members only.

Start your 7-day free trial and see for yourself why Experts Exchange is the easiest and most proven technology resource in the world. Get Started

Already a member? Login to view this solution.

 
 
Loading Advertisement...
20080723-EE-VQP-34 / EE_QW_1_20070628