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11.29.2005 at 03:26PM PST, ID: 21647196
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6.8

Zetafax & GroupWise

Asked by I_C_S in Novell Groupwise

Tags: ,

Has anybody sucessfully installed and configured Zetafax 9 with GroupWise 6.5?

I've been having difficulty getting the Zetafax SMTP server to work in collaboration with the GroupWise SMTP server. I can send and receive faxes via the Zetafax client, but cannot send faxes from GroupWise even though I am setup as a Zetafax user. It appears the email is getting to the GroupWise SMTP server, but is not being sent by the Zetafax SMTP Server.

I have been in contact with our local Zetafax technical support but they are a little slow with feedback and are still processing the trace logs I sent them.

Below is a section of the smtp.log from the Zetafax Server after I attempted to send an email from the Outlook Express Client using the Zetafax SMTP server domain name as the Outgoing SMTP Server for Outlook Express:

AcceptConnections: waiting for next connection request                      05:18:20 29/11/05 (C_winsoc.cpp - 256)
SMTPIn - New Connection                                                     05:18:20 29/11/05 (Smtp_in.cpp - 94)
SMTPIn- Wait for HELO                                                       05:18:20 29/11/05 (Smtp_in.cpp - 113)
SMTPIn- HELO received                                                       05:18:20 29/11/05 (Smtp_in.cpp - 126)
SMTPIn- Acknowledged HELO (RelayDomainName): DEvirtualW2K                   05:18:20 29/11/05 (Smtp_in.cpp - 143)
SMTPIn- Wait for MAIL                                                       05:18:20 29/11/05 (Smtp_in.cpp - 174)
SMTPIn- MAIL received                                                       05:18:21 29/11/05 (Smtp_in.cpp - 187)
SMTPIn- Acknowledged MAIL (From): FROM:                                     05:18:21 29/11/05 (Smtp_in.cpp - 215)
SMTPIn- Wait for RCPT or DATA                                               05:18:21 29/11/05 (Smtp_in.cpp - 252)
SMTPIn- RCPT received                                                       05:18:21 29/11/05 (Smtp_in.cpp - 265)
SMTPIn- Acknowledged RCPT (Recipient): TO:                                  05:18:21 29/11/05 (Smtp_in.cpp - 296)
SMTPIn- Wait for RCPT or DATA                                               05:18:21 29/11/05 (Smtp_in.cpp - 252)
SMTPIn- DATA received                                                       05:18:21 29/11/05 (Smtp_in.cpp - 302)
SMTPIn- DATASTREAM start                                                    05:18:21 29/11/05 (Smtp_in.cpp - 347)
QUE_AddMsg Error: File open: C:\Program Files\Zetafax SMTP Server\Data\OUT\28.zqx 05:18:21 29/11/05 (Cfileman.cpp - 458)
WSA Socket Error: (183)                                                     05:18:21 29/11/05 (Cfileman.cpp - 1197)
SMTPIn- Write First Message: \28.zqx                                        05:18:21 29/11/05 (Smtp_in.cpp - 363)
SMTPIn- Datastream ended - close file: \28.zqx                              05:18:21 29/11/05 (Smtp_in.cpp - 399)
SMTPIn- Error: Unable to open translation ip file: C:\Program Files\Zetafax SMTP Server\Data\OUT\28.zqx 05:18:21 29/11/05 (Smtp_in.cpp - 559)
SMTPIn- Wait for MAIL                                                       05:18:21 29/11/05 (Smtp_in.cpp - 174)
SMTPIn- MAIL not received: QUIT                                             05:18:21 29/11/05 (Smtp_in.cpp - 224)
SMTPIn- Message processing complete: \28.zqx                                05:18:21 29/11/05 (Smtp_in.cpp - 420)
ClientThreadEntry : Thread instance released.                               05:18:21 29/11/05 (C_winsoc.cpp - 384)


I also cannot forward a fax by mail from the Zetafa client. GroupWise will open but I will then receive the following message "Unable to send mail message - check mail configuration".

If anyone out there has successfully installed Zetafax with GroupWise I would be grateful for any advice.Start Free Trial
[+][-]11.29.2005 at 03:51PM PST, ID: 15384397

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[+][-]11.29.2005 at 05:43PM PST, ID: 15384873

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[+][-]11.29.2005 at 06:07PM PST, ID: 15384953

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About this solution

Zone: Novell Groupwise
Tags: groupwise, zetafax
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Solution Provided By: ShineOn
Participating Experts: 2
Solution Grade: B
 
 
[+][-]11.29.2005 at 07:13PM PST, ID: 15385199

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[+][-]11.30.2005 at 07:14AM PST, ID: 15388637

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[+][-]11.30.2005 at 08:00AM PST, ID: 15389115

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[+][-]11.30.2005 at 05:09PM PST, ID: 15393212

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