I think I need to rename our mail server. School district with one Groupwise 7 mail server in a Netware 6.5 network. We started getting messages returned from one of the local Internet providers here. Following is the return explanation...
>After working with Frontiernet.net tech about returned mail from our server, this is what he says we need to do.... Also I have pasted a couple of warnings from the DNSReport at the bottom of this email. It looks as if these warnings are related to the Frontier server problem with our server.
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> Thank you for contacting Frontier Internet Technical Support. I am
>very sorry to hear that your e-mail is being rejected by
>frontiernet.net. The error message that you are seeing indicates that
>your e-mail server is not sending an appropriate HELO greeting to our
>server. You will need to speak with your mail administrator to have
>this issue resolved. Here is the error definition from
>
http://postmaster.frontiernet.net.
>Unknown or improperly formatted hostnames in helo (SMTP conversation)
>Error Message: 554 <FrontierNet MTA na
>me>: Helo command rejected: Host
>not found.
>Error Message: 504 <FrontierNet MTA name>: Helo command rejected: need
>fully-qualified hostname.
>Solution: Your mail server needs to be reconfigured to send a proper
>helo greeting.
>WARNING: One or more of your mailservers is claiming to be a host other than what it really is (the SMTP greeting should be a 3-digit code, followed by a space or a dash, then the host name). If your mailserver sends out E-mail using this domain in its EHLO or HELO, your E-mail might get blocked by anti-spam software. This is also a technical violation of RFC821 4.3 (and RFC2821 4.3.1). Note that the hostname given in the SMTP greeting should have an A record pointing back to the same server. Note that this one test may use a cached DNS record.
>mail.manson-nw.k12.ia.us claims to be non-existent host is1.manson-nw.k12.ia.us:
>220 is1.manson-nw.k12.ia.us GroupWise Internet Agent 7.0.1 Copyright (c) 1993-2006 Novell, Inc. All rights reserved. Ready
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The name of our server is IS1 but we have the DNS entry as MAIL and not IS1.
Can I just change the name of the server from IS1 to MAIL and if so, how do I do that. I have read that changing a name of a Netware server can be a challenge.
Thanks.
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