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10.11.2007 at 09:23AM PDT, ID: 22887490
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7.6

GroupWise - Nickname + GroupWise reports as DMN: Recipient unknown:

Asked by MarkMichael in Novell Groupwise

Tags: , , ,

Hidee ho my fellow experts!

I have an issue on one of the Netware servers which is baffling me.

We have a setup here which works like so:

Novell NetWare 6
Support Pack Revision 05
(C) Copyright 1983-2003 Novell Inc. All Rights Reserved. Patent Pending.
Server Version 5.60.05 May 27, 2004
Novell eDirectory Version 8.6.2 SMP
NDS Version 10350.30  15 December 2003
Server License: Novell NetWare 6 Server 600 SN:301289963
User Licenses: Novell NetWare 6 NSBS User 600 (Hard Stop)

3 sites have this version of Novell + GroupWise 6.0.4

They are set up to pass emails from Site 1, to Site 2 & Site 3 via the the Post Offices and MTA, they have a VPN between the both.

A user at Site 2 has recently renamed herself in eDirectory from 'Jane' to JaneJR (shes site admin).

The user set up a NickName from her username, for example:

JaneJR@domain.com now has an NickName of Jane@domain.com to catch all her emails going to her old address.

Obviously, the reason I am asking you guys, is because GroupWise Internet at Site1 (Main site - which is MX record for all emails) is reporting this as:
DMN: Recipient unknown: Jane@domain.com

Each user is set up so that the GroupWise user has System Visibility and normally, the emails get to the correct post office.
Does anyone have a clue why Jane@ is not being recognised by the system as a an address to route to?

Appreciate your help.
I'm going to reboot the server tonight, to see if that solves anything.Start Free Trial
[+][-]10.11.2007 at 06:04PM PDT, ID: 20062392

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[+][-]10.15.2007 at 04:04AM PDT, ID: 20076969

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[+][-]10.15.2007 at 05:28AM PDT, ID: 20077391

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[+][-]10.18.2007 at 01:30AM PDT, ID: 20099373

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[+][-]11.03.2007 at 07:24AM PDT, ID: 20206914

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[+][-]01.09.2008 at 08:04AM PST, ID: 20619251

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[+][-]01.14.2008 at 03:18PM PST, ID: 20658152

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About this solution

Zone: Novell Groupwise
Tags: groupwise, nicknames, recipient, unknown
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Solution Provided By: Computer101
Participating Experts: 2
Solution Grade: A
 
 
 
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