Question

I have a user that moved his Groupwise Archive folder and now he has two IDX files. When he opens the archive box not all the mail shows. How can i combine these two IDX files

Asked by: devicelogix

I have a user that moved his Groupwise Archive folder and now he has two IDX files.  When he opens the archive box not all the mail shows.  How can i combine these two IDX files so all the mail shows in the archived box?

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Asked On
2009-10-27 at 11:39:14ID24848316
Tags

Combine Groupwise IDX files

Topic

Novell Groupwise

Participating Experts
2
Points
250
Comments
2

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Answers

 

by: arixsinPosted on 2009-10-27 at 21:01:49ID: 25679852

you have to open one archive, un-archive it to the online/caching mailbox, connect the other archive, and then re-archive the previously un-archived messages.

 

by: ZENandEmailguyPosted on 2009-11-09 at 07:40:13ID: 25776829

There may be another way.  The user should have received a prompt about moving the archive contents of archive1 to the new location (call it archive2) when he attempted to configure archive2.  If he clicked No, then the contents of archive1 remain in the original location and all new archive stuff will end up in archive2 location...giving you the two IDX, etc.

Try changing back to location 1 by going to Tools | Options| Environment | File Locations and changing the Archive directory to the location1.  It should prompt you to move the files from two, I believe.

If not, you may have to un-archive what is in the smaller location and then re-archive to a single location.

There is a third-party utility called Archive-2-Go...do a google on it as it may help.

Scott

20120131-EE-VQP-002

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