Advertisement

04.19.2007 at 09:50AM PDT, ID: 22521884
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

7.8

Cannot Activate Blackberry Device to Domino Server.

Asked by jahhan in Lotus Domino Email Server, Blackberry Programming, Blackberry Operating System

Tags:

I recently setup a Blackberry 4.1.3 server which will communicate with a Domino 7.02 server.  Currently there is only one user who will utilize this server.  I was able to successfully configure the Blackberry server, however, in the eventvwr log, I receive the following event id below:
Event Type:      Warning
Event Source:      BlackBerry Messaging Agent Blackberry-INT
Event Category:      None
Event ID:      20000
Date:            4/19/2007
Time:            9:56:38 AM
User:            N/A
Computer:      Blackberry-INT
Description:
{David X/consulting} HandleKeyGenCommand: ignoring KeyGen packet because current transaction is in progress


Event Type:      Error
Event Source:      BlackBerry Messaging Agent Blackberry-INT
Event Category:      None
Event ID:      10570
Date:            4/19/2007
Time:            9:36:47 AM
User:            N/A
Computer:      Blackberry-INT
Description:
*** Activation *** password is empty (UserConfig.KeyGenPassword)

This event is being logged when I generate a password and email the password to the Lotus Notes user mailbox.  The user proceeds to modify the blackberry to include the email address.  Once configured the screen says that it is initializing.  This screen is in place for about 10 minutes until it times out.  
I checked the Domino servers notes log to get a better picture at what is working in the background:
04/19/2007 12:40:47 PM  {David x/consulting} {David x/consulting} *** Activation *** transaction aborted.
04/19/2007 12:40:48 PM  Begin CD to MIME Conversion(Process: Router (00000500:00000005), Database: D:\Lotus\data\mail.box, Note: 00000946)
04/19/2007 12:40:48 PM  End CD to MIME Conversion(Process: Router (00000500:00000005), Database: D:\Lotus\data\mail.box, Note: 00000946)
04/19/2007 12:40:48 PM  Router: Transferred 1 messages to ETP1105.ETP.NA.BLACKBERRY.NET (host ETP1105.ETP.NA.BLACKBERRY.NET) via SMTP
04/19/2007 12:41:04 PM  BES pending count 0, sent 0, queued 0

I removed the option to only allow certain smartphones access.  In addition, I regenerated a new password so the device could connect.  Unfortunately, none of these changes are remedies to my problem.
Start Free Trial
[+][-]04.19.2007 at 10:12AM PDT, ID: 18940678

View this solution now by starting your 7-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: Lotus Domino Email Server, Blackberry Programming, Blackberry Operating System
Tags: blackberry
Sign Up Now!
Solution Provided By: SysExpert
Participating Experts: 2
Solution Grade: A
 
 
[+][-]04.19.2007 at 10:32AM PDT, ID: 18940833

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]04.19.2007 at 10:45AM PDT, ID: 18940932

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]04.19.2007 at 11:03AM PDT, ID: 18941065

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]04.19.2007 at 12:23PM PDT, ID: 18941665

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]04.19.2007 at 12:24PM PDT, ID: 18941673

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]04.19.2007 at 01:33PM PDT, ID: 18942186

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]04.19.2007 at 01:48PM PDT, ID: 18942273

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]04.19.2007 at 02:08PM PDT, ID: 18942420

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]04.19.2007 at 02:10PM PDT, ID: 18942427

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]04.19.2007 at 02:19PM PDT, ID: 18942477

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
 
Loading Advertisement...
20081112-EE-VQP-42