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05.01.2007 at 10:45AM PDT, ID: 22545574
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6.8

Domino Server - Cant resolve its own name - "Remote system no longer responding"

Asked by martinmcginley in Lotus Domino Email Server, Miscellaneous Networking, Lotus Notes

Tags: , , , ,

Approximately 3 months ago one of my servers got the following error, the problem has since spread:

04/13/2007 11:39:26 AM  Error connecting to server domino1/acme: Remote system no longer responding
(This is the output from domino1/acme so the server can't find itself.)  When this error happens the server eventually goes into a non-responsive state where message wont route and users cant connect.  The server DOES NOT CRASH, it just becomes unresponsive. No NSD is produced and no failover. External DNS seems ok and I have now added the IP address to the net address field in the domino doc (still got the same error).

I have never expereinced this type of problem in 17 years of doing Domino.

***
The question I am trying to answer is how does domino take the data in the net address field of the server doc and get back the correct address?  
***
  Please note I have done the following...
- ping the server's net address/server's domino fqdn  server1.acme.com (ok)
- trace from inside domino trace domino1.acme.com (when the problem happens it cant resolve itself)
- added the ip address to the server document
- added connection records with ip addresses

Environment
1 DOMINO DOMAIN, 1 NNN FOR ALL THE SERVERS - 450 USERS PER SERVER - SERVERS CLUSTERED (4 SERVERS PER CLUSTER, 1 CLUSTER MEMEBER IN A WAN).

2 CPU 4 GIG DELL SERVERS - DOMINO 6.5.5 - WINDOWS 2003 SP1
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[+][-]05.01.2007 at 10:58AM PDT, ID: 19010258

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[+][-]05.01.2007 at 12:04PM PDT, ID: 19010741

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[+][-]05.01.2007 at 01:35PM PDT, ID: 19011433

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[+][-]05.01.2007 at 03:04PM PDT, ID: 19012068

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About this solution

Zones: Lotus Domino Email Server, Miscellaneous Networking, Lotus Notes
Tags: longer, system, responding, remote, domino
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Solution Provided By: sjef_bosman
Participating Experts: 4
Solution Grade: B
 
 
[+][-]05.02.2007 at 12:45AM PDT, ID: 19014123

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[+][-]05.02.2007 at 04:33AM PDT, ID: 19014814

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[+][-]05.08.2007 at 08:21PM PDT, ID: 19054509

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[+][-]05.09.2007 at 12:13AM PDT, ID: 19055124

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[+][-]05.09.2007 at 08:34AM PDT, ID: 19057835

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[+][-]05.09.2007 at 09:07AM PDT, ID: 19058118

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[+][-]05.09.2007 at 10:13AM PDT, ID: 19058631

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[+][-]05.09.2007 at 03:22PM PDT, ID: 19061202

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[+][-]05.10.2007 at 04:45AM PDT, ID: 19064278

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