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09.08.2007 at 06:48PM PDT, ID: 22815688
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8.8

554 mail rejected for policy reasons

Asked by krais99 in Lotus Domino Email Server, Lotus Notes

Tags: , , , ,

I have a client who's email server stopped receiving email yesterday.  They had an external email server that provided anti-spam and anti-virus scanning before delivering the email to their Domino server.  I thought that the problem might be the external server, so I modified the MX records for their domain to point the email directly to the Domino server.  Same problem as before..

This is the non-delivery report that I receive when I attempt to send a test email to my client:

Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 9/8/2007 8:43 PM

The following recipient(s) could not be reached:

  clien@clientsdomain.com on 9/8/2007 8:42 PM
  The e-mail system was unable to deliver the message, but did not report a specific reason. Check the address and try again. If it still fails, contact your system administrator.
  < mail.clientsdomain.com #5.0.0 SMTP; 554 Mail from myself@mydomain.com rejected for policy reasons.>

To my knowledge, there has been no configuration changes done to the server.  Start Free Trial
[+][-]09.09.2007 at 08:25AM PDT, ID: 19857023

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About this solution

Zones: Lotus Domino Email Server, Lotus Notes
Tags: policy, rejected, 554, mail, reasons
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Solution Provided By: marilyng
Participating Experts: 1
Solution Grade: A
 
 
[+][-]09.09.2007 at 04:02PM PDT, ID: 19858206

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[+][-]09.09.2007 at 05:06PM PDT, ID: 19858337

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