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7.6

OL 2002 Rules wizard problem  and Sorting glitch

Asked by 4jevans in Outlook Groupware Software

I'm running OL 2002 on XP and can't seem to get two features to work...

1) When sorting the Inbox, when I sort on "Unread" it does absolutely nothing. Unread messages are not pushed to the top or bottom -- they just sit where they are as if I haven't sorted. Anyone else experiencing this, or is it a bug?

2) I have an auto-respond rule set up to reply to all incoming mail for a specific account. I've set up an .oft template file per the instructions, and the rule works...to a point. When I check the Outbox, the replies contain the correct subject line (taken from the .oft template) however, the bodies of all the messages are blank. I have tried saving new .oft files and saving the template in different locations, but I still get the same results. It's reading the subject line, but not the body.

I have already reinstalled Outlook + updates, but that had no effect. Can't find anything about this on MS's KB either.
[+][-]06/21/02 07:49 PM, ID: 7099901Accepted Solution

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About this solution

Zone: Outlook Groupware Software
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Solution Provided By: Moondancer
Participating Experts: 4
Solution Grade: A
 
[+][-]02/11/02 06:35 AM, ID: 6794121Expert Comment

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[+][-]02/11/02 07:20 AM, ID: 6794245Expert Comment

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