gorexy
asked on
outlook express 6 problem
Hi,
Yesterday when I ran the OE6, it shows "Mismn.exe problem ... " and so I can't open the OE6. Then I tried to uninstall it and reinstall it. I did that by installing the IE6 again, but fail, the problem exists.
Then I go to support.microsoft.com and found that I need to remove the registry and clear the old copy. I did but it failed.
I want to ask what is the standard procedure to remove the OE6 and so I can reinstall a new fresh copy???
Also, How come the problem still exists even I remove the old copy and the registry???
Thanks
Yesterday when I ran the OE6, it shows "Mismn.exe problem ... " and so I can't open the OE6. Then I tried to uninstall it and reinstall it. I did that by installing the IE6 again, but fail, the problem exists.
Then I go to support.microsoft.com and found that I need to remove the registry and clear the old copy. I did but it failed.
I want to ask what is the standard procedure to remove the OE6 and so I can reinstall a new fresh copy???
Also, How come the problem still exists even I remove the old copy and the registry???
Thanks
Have you tried a Repair?
ASKER
yes but fail
You don't say which articles you have tried.
Take a look at http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q312474
You also don't say which OS. This tells you how to manually remove in Win2k - http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q263837
Take a look at http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q312474
You also don't say which OS. This tells you how to manually remove in Win2k - http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q263837
ASKER
I tried but failed too.
I am using Win2K with IE6
I am using Win2K with IE6
Let's cut out the guesswork here. What have you tried so I won't suggest it again? What articles? What procedures?
Does the error say that "msimn.exe has encountered a problem...." or indicate there was an Invalid Page Fault in msimn? Please include the verbatim error.
What OS are you running on?
Are you short on disk space on the C drive?
This problem could be caused by dll files or identities, so removing the program and its registry entries might not correct it.
What OS are you running on?
Are you short on disk space on the C drive?
This problem could be caused by dll files or identities, so removing the program and its registry entries might not correct it.
ASKER
yes "msimn.exe has encountered a problem...."
I am using Win2000
no I got 10G in harddisk
also, it is a fresh win2000 , I just use outlook express 3 times and errors occur!! especially when I edit the address book.
I am using Win2000
no I got 10G in harddisk
also, it is a fresh win2000 , I just use outlook express 3 times and errors occur!! especially when I edit the address book.
repeat ... repeat!!
What have you tried so I won't suggest it again? What articles?
What procedures?
What have you tried so I won't suggest it again? What articles?
What procedures?
ASKER
I forgot which articles but I tried the 2 you suggested already
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ASKER
Thanks!! I delete the folder.dbx and restart again, it works fine now.