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12/08/2002 at 04:10PM PST, ID: 20419238
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7.8

Inbox Repair Tool doesn't solve problem

Asked by jlauster in Outlook Groupware Software

Tags: repair, inbox, outlook, tool

I am unable to delete my Sent Items. The Inbox Repair Tool is unable to resolve the problem. When I send a message, it transmits OK, but the message now remains in the Outbox and is not added to the Sent Items.

I realize that this problem will only multiply as time goes by, so any assistance is repairing Outlook would be greatly appreciated.

I have uninstalled and reinstalled Office, and have run the Office repair. I have been able to back up all of my pst. file, so if I could completely delete the messages, I think I would be good to go, but the delete only returns the message "The message interface has returned an unknown error. If the problem persists, restart Outlook." Restarting does not help.

The same error message appears if I try to move a message to another file.

Thanks,
John
[+][-]12/08/02 05:58 PM, ID: 7552017

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About this solution

Zone: Outlook Groupware Software
Tags: repair, inbox, outlook, tool
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Solution Provided By: Neo_mvps
Participating Experts: 7
Solution Grade: A
 
 
[+][-]12/08/02 06:05 PM, ID: 7552035

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[+][-]12/08/02 08:42 PM, ID: 7552427

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[+][-]12/08/02 09:13 PM, ID: 7552500

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[+][-]12/09/02 03:09 AM, ID: 7553424

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[+][-]12/09/02 03:41 AM, ID: 7553495

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[+][-]12/09/02 06:42 AM, ID: 7554155

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[+][-]12/09/02 07:26 PM, ID: 7557711

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[+][-]01/17/03 06:26 PM, ID: 7751448

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[+][-]02/19/03 12:53 AM, ID: 7980287

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[+][-]02/22/03 05:32 PM, ID: 8000959

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[+][-]02/22/03 05:42 PM, ID: 8000990

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[+][-]02/27/03 10:08 AM, ID: 8035593

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