We have never seen anything like this. Let me try and explain all of the details:
The problem is with Outlook 2002 SP2
1.) When I open Outlook to download my mail from our mail provider (HostDepot.com), it gives me the following errors:
a.) Task 'mail.hostdepot.com - Sending and Recieving' reported error (0x80040154): 'Unknown Error 0x80040154'
b.) this error is probably from the previous error and it's just a timeout error:
Task 'mail.nc.rr.com - Sending and Recieving' reported error (0x8004210A): 'The operation timed out waiting for a response from the recieving (POP) server. If you continue to recieve this message, contact your admin etc. etc. etc.
2.) I am 1000% sure that all of my email settings are correct, the incoming and outgoing servers are correct, the login/pw is correct, it's all there.
3.) Outlook worked on Friday, today is Monday, and it's not working. The only difference between then and now was Internet Explorer was uninstalled and reinstalled. It's now Internet Explorer 6.0 SP 1.
4.) I have tested the account on all other machines on the network and it logs in fine. It MUST be software related, and it MUST be this machine only.
5.) I have uninstalled Outlook and then reinstalled. No luck. I have uninstalled and reinstalled the entire Office package. No luck. I have all updated patches and fixes for my Operating System (Windows 2000) and all updated patches and fixes for Office XP (there weren't any at this time)
6.) When I go to Tools > Email Accounts and test my account settings, it establishes a network connection and then the attempt to find outgoing and incoming servers is already at status "CANCELLED". Normally when you test your settings each test takes a few seconds to do, this one appears to be waiting for me when I click the test button. Why would it say CANCELLED and not something like ERRORS or Incomplete.
I've searched for this error string on the web, but all I can seem to find are others with the same problem and no real solutions. Your ideas and suggestions are very much welcomed, this is a dire emergency. Thanks a lot in advance
