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06.19.2003 at 08:26AM PDT, ID: 20653750
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Clearing bad email addresses from email history

Tags: outlook, history, email, clear, address
I made the mistake of misspelling an email address on a few occasions.  I enjoy the ability of Outlook to resolve partial names using previously used email addresses, but the address mistakes I made in the past are coming back to haunt me.  How can I delete bad addresses from the recipient history or clear the outlook recipient history.  I am sure the bad address is being kept in a file somewhere, but where?  And how do I fix this problem?  Thanks.
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Question Stats
Zone: Software
Question Asked By: agiantman
Solution Provided By: jjmck
Participating Experts: 3
Solution Grade: A
Views: 143
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06.19.2003 at 09:00AM PDT, ID: 8759104

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06.19.2003 at 12:37PM PDT, ID: 8760959

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06.19.2003 at 01:12PM PDT, ID: 8761219

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07.21.2004 at 10:47AM PDT, ID: 11605141

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06.19.2003 at 09:00AM PDT, ID: 8759104
I have had the same problem - have yet to find out where those culprits are hidden since they are not in the contacts or anywhere.

But there is a way to delete them :) - When you are typing the e-mail address / name & that little drop down box comes up with your choices, move down with the arrow until that bad e-mail address is found.  Now hit the delete key.  Repeat as necessary.

Corey
Assisted Solution
 
06.19.2003 at 12:37PM PDT, ID: 8760959
Close Outlook and search your profile for .nick and .n2k files. Delete these and restart Outlook. This will clear the cache.
Accepted Solution
 
06.19.2003 at 01:12PM PDT, ID: 8761219
Thanks jjmck, but that will delete everything, not just a particular one, I would assume?  Great trick though.

Corey
 
07.21.2004 at 10:47AM PDT, ID: 11605141
To turn off AutoComplete: (OPTIONAL)
Ø      Open Outlook
Ø      On the Tools menu, click Options.
Ø      In the Options dialog box, click Email Options, and then click Advanced E-mail Options.
Ø      In the When sending a message group, click to clear the Automatic name checking check box.


How to remove a few names from the Outlook Name Cache

Ø      Open Outlook
Ø      Click “New” to start a new mail message
Ø      Start to type in the name of the email address you want to delete
Ø      When the drop down list shows, use the arrow keys to highlight the one you wish to delete and press the delete key.



How to remove all the names in the name cache
Ø      Close Outlook and all open emails
Ø      Search your machine for files with the extension,  *.NK2
Ø      You should see one listed as your name.nk2.  Rename this file to name.nk2
Ø      Restart Outlook and your cache should be empty

 
 
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