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9.6

Outlook 2003 - Unable to remove a few folders from Favorites Folders (they end in "in Public Folders")

Asked by bserebin in Outlook Groupware Software

Tags: outlook, unable, folder, delete, 2003

Hello All,

I'm running Outlook 2003 on XP SP1 with backend of Exchange 2003 Server.

A weird issue appeared after 2 months of use. I now have 5 links in my Favorite Folders that won't seem to go away (they just appeared). I can add other folders and remove them, but I have 5 that are visible that are unremovable. I can move them up and down, just not away. The links all end with "... in Public Folders". But there is no data in the Public Folders. I even deleted a folder one of the [Folder1 = real mailbox folder name] "Folder1 in Public Folders" and now I get an error, "The operation failed".

Any ideas BESIDES deleting and resetting up the profile? Reason is, the mailbox contains over 1GB of data. Or, is that really it?

Attempted Fixes
- Detect and Repair to initial settings
- Reboot and Relaunch of Outlook a few times

Thank you,
-Ben
[+][-]03/16/04 12:08 AM, ID: 10604243Accepted Solution

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About this solution

Zone: Outlook Groupware Software
Tags: outlook, unable, folder, delete, 2003
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Solution Provided By: bruintje
Participating Experts: 1
Solution Grade: A
 
[+][-]03/16/04 05:41 AM, ID: 10605938Author Comment

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[+][-]03/16/04 05:44 AM, ID: 10605974Expert Comment

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