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10/25/2004 at 12:13PM PDT, ID: 21181851
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7.8

Outlook 2003 XP Home backup and archiving problems: duplicate folders appearing, Calendar entries archived with email.

Asked by mesaffer in Outlook Groupware Software

Tags: outlook, 2003, duplicate, archive, folders

I have several problems which may be unrelated but occurred when I tried to use the MS Outlook backup utility. I downloaded and installed the utility from MS as instucted on MS support site.

In short:
1. Duplicate Personal Folders and Archive folders appear in Outlook
2. Nested Microsoft/outlook folders in application data
3. Calendar entries were archived by email archive and no archive file to be found (like it used to do ArchiveSent.pst etc)
 
Details:
When I tried to run the Backup utility, I noticed it was listing two Personal Folders and two Archive folders. The Personal Folders seem to contain the same things but the Archive folders do not. One contains stuff I archived under Outlook 2002 months ago. The other contained stuff archived under 2003 more recently. The properties for the two archive folders showed different "formats" One said 97-2002. This other format field was blank, so I assume it is 2003.

This seemed odd so I went to documents and settings/mimi/local settings/application data/microsoft/outlook/microsoft/outlook.
(Yes, the last two folders appear to be redundant nesting but that is indeed where the .pst files are and I don't know why).
I thought I would see two outlook.pst files and two archive.pst files; but I did not.

Read a solution for this duplicate folder thing on this site (Multiple Instances of Data File Open Oct 13, 2004) and decided to try it (basically copy .pst to a temp file and then build a new Outloook profile).
Decided to archive everything first. I archived from email, thinking I would only be archiving EMAIL objects. I was dismayed to see my Calendar data being archived!! Is this the way this thing called "mail archive" is SUPPOSED to work?

I am a pretty savy user but not a power user. I have had so many problems with Outlook 2003 I wonder if I should give up on it?
[+][-]11/01/04 04:19 AM, ID: 12462021

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About this solution

Zone: Outlook Groupware Software
Tags: outlook, 2003, duplicate, archive, folders
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Solution Provided By: dssxpert
Participating Experts: 1
Solution Grade: A
 
 
[+][-]12/29/04 05:59 AM, ID: 12918743

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[+][-]01/02/05 03:24 AM, ID: 12938615

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