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02.15.2005 at 05:25AM PST, ID: 21315144
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6.6

Can't open items from a users calandar. Free/busy information

Asked by ICTUSER in Outlook Groupware Software

Tags: , , ,

One of our users is having the problem where other users can't access the information in his calendar the error msg we get is "Can't open free/busy information."  THIS IS NOT THE NORMAL FREE BUSY INFORMATION PROBLEM. I have tried running outlook with the /cleanfeebusy switch, this didn't solve the problem and i have gone thru all the settings for both Sharing, security and free/busy information in Outlook and there is no problems.  The latest revelation in the saga is the fact that if i log in as a Domain Admin and map his mailbox, then use that account to reset the permissions the user can open items in the calendar but only once. Then every on consecutive attempt the error returns.

 
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 Comment from ICTUSER
Date: 02/08/2005 09:10AM PST
 Your Comment  


Sorry guys,

We are running exchange 2003 on a cluster server and office 2003 on the client machines.

The user in question works from a laptop which he takes home and works over our VPN occasionally.

Hope this helps

 
Accepted Answer from BBPA  feedback
Date: 02/08/2005 02:16PM PST
Grade: A
 Accepted Answer  


Clear the autocomplete cache by locating *.NK2 files and deleting them on the PC's where the users are unable to view the calendars.  Then select the user names whose calendar they want to view from the GAL.
 
Comment from ICTUSER
Date: 02/09/2005 02:29AM PST
 Your Comment  


Beautiful, thanks heaps




Its come back agaun...

and this time there are no .NK2 files to delete, any other ideas.
 
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Keywords: Can't open items from a users caland…
Title
1 The Beauty of Death
2 Can't open items from a users caland…
3 The Book of Revelation
4 Beauty and Compassion
5 Universal Beauty
6 A revelation of sorts.
 
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[+][-]02.21.2005 at 01:59AM PST, ID: 13361308

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[+][-]02.21.2005 at 07:55AM PST, ID: 13363752

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About this solution

Zone: Outlook Groupware Software
Tags: cache, laptop, see, user
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Solution Provided By: competent
Participating Experts: 1
Solution Grade: C
 
 
[+][-]02.23.2005 at 02:48AM PST, ID: 13380783

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[+][-]03.08.2005 at 01:58AM PST, ID: 13484643

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