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04/12/2005 at 05:03AM PDT, ID: 21385459
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9.0

Outlook 2003 registry or installation problem when trying to access mail accounts

Asked by emilytipton in Outlook Groupware Software

Tags: accessing, system, your, outlook

I'm having a nightmare with Outlook 2003.  I seem to have some sort of registry problem.  Outlook runs fine except it won't "send/receive" and when I select Tools/Email accounts from the menu I get the following error:

"The operation failed due to a registry or installation problem.  Please restart Outlook and try again.  If the problem persists please reinstall".

I have tried reinstalling, that doesn't work.

I have tried (based on other solutions posted on this site) renaming the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles

to "Old Profiles".

This gives me an option to create a new mail profile (seems to be a windows xp thing).  If I do create a new profile I get a message saying

"There was an error accessing your system registry".

I get the same error if I attempt to create the profile from Control Panel / Mail.

The new profile does get added and then Outlook will start properly but I am back to the initial problem.

Any ideas would be greatly appreciated!!

Cheers

EmilyStart Free Trial
[+][-]04/12/05 07:54 AM, ID: 13762911

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About this solution

Zone: Outlook Groupware Software
Tags: accessing, system, your, outlook
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Solution Provided By: traval
Participating Experts: 2
Solution Grade: A
 
 
[+][-]04/15/05 09:59 AM, ID: 13792402

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