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9.0

Outlook errors out upon every start

Asked by TechComposer in Outlook Groupware Software

Tags: faulting, module, application

I just reinstalled Windows XP.  Now, I have a fresh copy of Windows, with all updates and service packs.  I also have a fresh copy of Office 2003.  Everything was running fine until I installed all the available updates for Office.  Now, every time I open Outlook, I get an error.  It forces Outlook to close and gives me an option to restart Outlook.  I check restart, but I only get the same error upon restarting Outlook.  Here is the information from the event viewer regarding this error:

Event Type:      Error
Event Source:      Microsoft Office 11
Event Category:      None
Event ID:      1000
Date:            7/7/2005
Time:            12:07:34 PM
User:            N/A
Computer:      RTILAPTOP03
Description:
Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937, faulting module riched20.dll, version 5.50.99.2009, stamp 40d0d027, debug? 0, fault address 0x000129f9.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
0008: 69 00 63 00 61 00 74 00   i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
0020: 75 00 72 00 65 00 20 00   u.r.e. .
0028: 20 00 6f 00 75 00 74 00    .o.u.t.
0030: 6c 00 6f 00 6f 00 6b 00   l.o.o.k.
0038: 2e 00 65 00 78 00 65 00   ..e.x.e.
0040: 20 00 31 00 31 00 2e 00    .1.1...
0048: 30 00 2e 00 36 00 33 00   0...6.3.
0050: 35 00 33 00 2e 00 30 00   5.3...0.
0058: 20 00 34 00 30 00 38 00    .4.0.8.
0060: 66 00 32 00 39 00 33 00   f.2.9.3.
0068: 37 00 20 00 69 00 6e 00   7. .i.n.
0070: 20 00 72 00 69 00 63 00    .r.i.c.
0078: 68 00 65 00 64 00 32 00   h.e.d.2.
0080: 30 00 2e 00 64 00 6c 00   0...d.l.
0088: 6c 00 20 00 35 00 2e 00   l. .5...
0090: 35 00 30 00 2e 00 39 00   5.0...9.
0098: 39 00 2e 00 32 00 30 00   9...2.0.
00a0: 30 00 39 00 20 00 34 00   0.9. .4.
00a8: 30 00 64 00 30 00 64 00   0.d.0.d.
00b0: 30 00 32 00 37 00 20 00   0.2.7. .
00b8: 66 00 44 00 65 00 62 00   f.D.e.b.
00c0: 75 00 67 00 20 00 30 00   u.g. .0.
00c8: 20 00 61 00 74 00 20 00    .a.t. .
00d0: 6f 00 66 00 66 00 73 00   o.f.f.s.
00d8: 65 00 74 00 20 00 30 00   e.t. .0.
00e0: 30 00 30 00 31 00 32 00   0.0.1.2.
00e8: 39 00 66 00 39 00 0d 00   9.f.9...
00f0: 0a 00                     ..      

Can anyone help, please?!

Thank you,
Brennon
[+][-]07/07/05 12:54 PM, ID: 14391043Accepted Solution

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About this solution

Zone: Outlook Groupware Software
Tags: faulting, module, application
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Solution Provided By: war1
Participating Experts: 3
Solution Grade: A
 
[+][-]07/07/05 01:05 PM, ID: 14391130Expert Comment

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[+][-]07/07/05 01:53 PM, ID: 14391586Expert Comment

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[+][-]07/07/05 02:07 PM, ID: 14391726Author Comment

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[+][-]07/07/05 02:07 PM, ID: 14391728Expert Comment

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[+][-]07/07/05 02:14 PM, ID: 14391781Expert Comment

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[+][-]07/07/05 02:25 PM, ID: 14391875Expert Comment

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