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Joe SebFlag for United States of America

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Outlook 2003 - Unable to display the folder

Windows SBS Exchange 2000
MS Outlook 2003
One of the delegates for the mailbox "SALES" choose the profile and open Outllook, she gets the following messages when she try to see the "SENT" folder.

Unable to display the folder
Could not complete the operation
One of more parameter values are not valid

She can send and receive mail just fine.  Only problem is with the "SENT" folder.  Could some help me out please!  Thanks.

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ET0000

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war1
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ASKER

Yes, it is the delegate having the problem.  The user has the following permissions to the "SALES" mailbox.

Read permission
Change permission
Take ownership
Full Mailbox

Thanks.
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ASKER

An update, I had the user login to another PC.  Created her primary profile and SALES profile.  She can do everything there including seeing the SENT folder.  So I believe it is something to do with her PC.  Any clues as to what could be wrong?  Thanks.

It could be a corrupted Outlook profile on the PC.  Create a new Outlook profile.
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ASKER

I removed the profile and recreated it this morning.  Could it be that something in Outlook itself causing this to happen?  If so, how she can see the SENT filder while she is her profile rather than in the SALES profile.  A bit confused here.  Thanks.
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ET0000

You can set permissions on individual folders. Show the Properties for the Inbox and see what is on the Permissions tab, and then do the same for the Sent Items folder.
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ASKER

I think fixed it for now but still not sure did the right thing.  I took the profile out of the "cached" mode and now can see the contents of SENT folder.  I still wonder what is the connection.  Thanks for all your suggestions WAR1 and ET0000.
Glad the problem is fixed. Out of cache mode?  Humm...