Outlook 2003
Windows XP Pro
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Customer indicates Outlook used to handle all his suggestions (to complete addressing) as expected. But today, it stopped working and will only complete the address for a particular person if added today. In other words, typing D-O-E will not bring up Doe, John. But, once he finishes the addressing and sends the email, if he should type, D, a suggestion for Doe, John pops up. Well, this is the way it's supposed to work BUT, before today, Doe, John had been in the NK2 file for months (!). It just stopped showing it.
So, I took a look at the NK2 file. It was created in 2004, is 324KB, last accessed today (the 18th) but last modified on the 17th (!?). So, the NK2 file appears to be intact, of sufficeint size to contain a lot of names, and, apparently, containing an entry for Doe, John before today but opted NOT to show it until I "primed" it again by retying the whole name again. If it had to add the name to the file, it would have shown it modified as of today.
So, I'm a little perplexed as it appears the names are in the file (given the size) and the option to suggest names is turned on (duh!) but it's as if Outlook has just decided its not going to look any more...almost as if the indexing of the file is messed up so it can't find any of the names any more and is rebuilding the index to the name entries once it has the entire name typed in again.
This is of particular interest to the customer because he has many names that pop up (or used to!) that are NOT in his contacts (they were typed in from scratch directily into a message) and they are now, apparently, lost.
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