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9.0

Move E-Mail to IMAP Trash Folder in Outlook 2003, when message is "Deleted"

Asked by jetnet in Outlook Groupware Software

Tags: outlook, imap, trash, move, 2003

Question Title pretty much sums up the problem, but I will tell you the entire problem.

I have customers who use Outlook 2003 as their Mail Client, and they connect to our IMAP servers.  Every other functionality they love, but when they delete messages, they want them to go to their trash folder, rather then the regular "Strike Through, then Purge" method.  The only reason he wants this functionality is so that he can go back and look through his trash when he did not mean to delete something, or when something else happens.

I have already told him that a strike through is basically the same thing, and purging it is the actual deleation step.  I have already told him that he can just "Drag and Drop" items over into the trash, and that will work, but he is stubborn, and really wants things to work the exact same as they did with his account when he uses POP3 on our servers.

Question Summery:
Does anyone know of a way to highlight a message, hit delete, and the message get moved into the Trash folder rather then the Strike and Purge?
[+][-]07/06/06 05:08 PM, ID: 17055231Accepted Solution

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About this solution

Zone: Outlook Groupware Software
Tags: outlook, imap, trash, move, 2003
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Solution Provided By: war1
Participating Experts: 1
Solution Grade: A
 
[+][-]07/07/06 09:22 AM, ID: 17059844Author Comment

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[+][-]09/02/06 10:02 AM, ID: 17442805Author Comment

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[+][-]09/02/06 11:03 AM, ID: 17442946Expert Comment

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[+][-]09/28/06 04:28 AM, ID: 17618039Administrative Comment

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[+][-]09/28/06 07:53 AM, ID: 17619792Expert Comment

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