Question

Missing "Out of office assistant" in Outlook 2003 (Office 2003 install)

Asked by: rightmirem

Hey!

I am missing the “Out of Office Assistant” in Outlook 2003 (Office 2003 install.)

I found some info here on EE that said to do the following…

1.      On the Tools menu, click Options, click Other, click Advanced Options, and click Add In Manager.
2.      If Exchange Extensions Commands appears in the list of add-ins, click to select it.
3.      If Exchange Extensions Commands is not on the list, click Install. From the list of add-ins that appears, double-click Emsuix.ecf

Unfortunately, the “Exchange Extensions Commands” does NOT appear…and when I click “install” for the list of add-ins…neither does emsuix.ecf.

I have not been able to find that file (on the CD, on any of my machines, or even on the inet for download.)

What can I do to correct this?

Thanks!

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Asked On
2006-08-24 at 17:34:38ID21966867
Tags

office

,

out

,

outlook

,

2003

,

missing

Topic

Outlook Groupware Software

Participating Experts
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Comments
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Answers

 

by: rightmiremPosted on 2006-08-24 at 17:38:37ID: 17386023

P.S.  I also checked on the reg key "HKEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/EXCHANGE/CLIENT/EXTENSIONS" and it is correct as...

Value Name: Exchange Extensions
Data Type: REG_SZ
Value: 4.0;emsuix32.dll;7;011111111111110;1111011100

Thanks!

 

by: war1Posted on 2006-08-24 at 18:35:45ID: 17386230

Greetings, rightmirem !

You must be in the Mail view. The Out of Office Assistant menu command does not appear on the Tools menu in Calendar, Tasks, Notes, or Journal. Also, this feature requires you to be using a Microsoft Exchange Server e-mail account. Most personal e-mail accounts through an Internet service provider (ISP) (ISP: A business that provides access to the Internet for such things as electronic mail, chat rooms, or use of the World Wide Web. Some ISPs are multinational, offering access in many locations, while others are limited to a specific region.) are POP3 (POP3: A common protocol that is used to retrieve e-mail messages from an Internet e-mail server.) accounts and do not support this feature.

In Mail, in the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.) under Mailbox - Your Name, click Inbox. On the Tools menu, click Out of Office Assistant. The Out of Office Assistant command appears on the Tools menu only when you click a folder within an Exchange Server e-mail account.

If the Out of Office Assistant command is missing, make sure this Exchange add-in feature is installed and turned on by doing the following:

   1. On the Tools menu, click Options.
   2. Click the Other tab, and then click Advanced Options.
   3. Click Add-In Manager.
   4. Select the Exchange Extensions commands check box.

      Try to use the Out of Office Assistant command.

If the Exchange Extensions commands check box does not appear in the Add-In Manager dialog box, do the following:

   1. On the Help menu, click About Microsoft Office Outlook, and then click Disabled Items.
   2. If Exchange Extensions commands appears, click it, and then click Enable.

      Try to use the Out of Office Assistant command.

If you still cannot locate the Exchange Extensions commands, do the following:

   1. On the Tools menu, click Options.
   2. Click the Other tab, and then click Advanced Options.
   3. Click Add-In Manager.
   4. Click Install.
   5. Click outex.ecf, and then click Open.

Try to use the Out of Office Assistant command. If you still cannot use the Out of Office Assistant feature, contact your Exchange server administrator for assistance.

Reference: http://office.microsoft.com/en-us/assistance/HP052422351033.aspx

Best wishes!

 

by: war1Posted on 2006-08-24 at 18:39:08ID: 17386249

rightmirem,

If no joy, follow this procedure to install Out of Office Assistant
http://support.microsoft.com/kb/238280/en-us

 

by: rightmiremPosted on 2006-08-25 at 18:21:27ID: 17393968

Thanks War!  We're not running exchange on this network.  I guess that'd explain it :-)

20120131-EE-VQP-002

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