Question

Error is [0x80070057-00000000-00000000]. Please help!

Asked by: dcollett

We are using Outlook 2003.  I am extremely new to Exchange and have no clue where to look.

We have created his mailbox and imported his previous company's email from a supplied pst file using the Exchange Exmerge utility.  We have imported their calendar and contact information.  I have given him instructions on how to clean up his address book to remove anything with the old company's ou.  

So Far, I have had another user at his site can create and send a new meeting invite to the exact same people without issue.  When he attemtps to create and send a new meeting, he gets this undeliverable message in his Inbox:  This message could not be sent. Try sending the message again later, or contact your network administrator.  Error is [0x80070057-00000000-00000000].

Anything else I can do to help troubleshoot, would be appreciated.

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Asked On
2006-09-29 at 13:44:17ID22008089
Tags

error

Topic

Outlook Groupware Software

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Answers

 

by: FrankcoPosted on 2006-10-01 at 13:22:41ID: 17639181

Hi dcollett,

Look at his macros in Outlook. Does he have any? He will probably have "ShowAppointmentCreator", which is okay. If he has any other macros, disable or remove them.

Also, if that doesn't work:
Can you start Outlook in safe mode?

Click the start button, select run and type in Outloolk.exe /safe

This sounds like it might be an addin. If you run Outlook in safe mode, it will disable all of the addins.

cheers,
frankco

 

by: dcollettPosted on 2006-10-03 at 07:45:22ID: 17651875

This user was able to begin booking without issue, so the tech I sent to help him decided to leave well enough alone.  The above response seems logical.

 

by: nkulshPosted on 2008-03-28 at 12:07:07ID: 21233267

In my experience, this happens when Outlook cache is bad for a recipients. Other good recipients in that message will also get their mail bounced. Freshly select all recipients and verify their email addresses.

 

by: bleekPosted on 2008-04-17 at 10:22:06ID: 21379334

I just had the same issue where I'm an Exchange admin.  The problem revealed itself when the user tried to schedule a meeting with multiple users.  We then discovered that the user could not send any internal e-mail from his Outlook client, but could send e-mail from OWA.  We ran a "detect & repair' on his Outlook which seems to have fixed the problem.  Another solution I saw was to start Outlook from the run on the Start menu with the /cleanprofile option.

 

by: NASD_OPSPosted on 2008-06-18 at 12:31:50ID: 21816205

Running outlook.exe /cleanprofile will fix this issue.

 

by: NRGServiceDeskPosted on 2008-12-16 at 13:56:01ID: 23188696


   


NRGServiceDesk
12.16.2008 at 04:55PM EST, ID: 23188691
This may sound like a simple solution, but it worked for me.

Back-up the folders listed below for the user :
        Application Data\Microsoft\Outlook
        Local Settings\Application Data\Microsoft\Outlook

Perform a detect and repair, choose to reset defaults and restore shortcuts

 

by: YaacovKlapischPosted on 2009-08-02 at 06:54:11ID: 24998883

I was wondering what is the consequences of running outlook with the /cleanprofile switch.
What does it remove or deletes?
Will it delete some user settings? Rules? etc...

 

by: CaptTactPosted on 2009-09-01 at 12:34:33ID: 25235111

Here is a complete tutorial on what an Outlook switch is and the function of each one.

 

by: CaptTactPosted on 2009-09-01 at 12:37:47ID: 25235134

Sorry.  Forgot to include the link.  Here you go:

Microsoft Office Online: Help and How-to: Command-line switches

http://office.microsoft.com/assistance/hfws.aspx?AssetID=HP010031101033&CTT=1&Origin=EC010229981033&QueryID=_pK48V5fl

 

by: YaacovKlapischPosted on 2009-09-02 at 00:33:40ID: 25238669

Thanks CaptTact.
Thanks for the great link.
I am aware of the switch and that it cleans the profile. My question is more specific. What does it resets? Does it resets rules and the like? Does it deletes shortcuts etc...

 

by: karlsanfordPosted on 2010-05-10 at 09:20:36ID: 32679240

NRGServiceDesk's post did the trick for us...

20120131-EE-VQP-002

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