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7.8

Outlook downloading old "read" emails again!!

Asked by sandeep_th in Outlook Groupware Software

Tags: downloading, emails, old

Hi,
I opened my outlook like every other day today, and suddenly I was bombarded with a horrifying large number of emails(hundreds before I close outlook). On further scrutiny I found out that these were actually my old emails that I had already marked as "read" that were being downloaded( I keep a copy of the mails on our server)! On notifying our email service provider about the problem I got the following answer:

"the POP3 Server does not maintain any read marks. The Server can tell the
client how many mails are stored, delete mails and send selected mail to
the client.
So if you get all your mails to the client they have been requested by the
client. the server is not capable of sending without request.

So your problem is no Server fault. If there are any doubts look at
http://www.ietf.org/rfc/rfc1939.txt "

Now, I do want to believe the guy, but I am not so sure. For example if I access my email via a web interface, and if I have already read a particular mail in outlook, the same mail also show "read" in webmail(they use open webmail by the way). Which suggests there "is" indeed some read mark on the message. But I am no expert, so I can't say for sure.

Could anyone give any suitable explanation for this, something that can either explain this phenomenon, or give me something to confront them with.

By the way this had also happened to another user before(with the same provider), so I am a bit skeptical about accepting any "outlook quirk" theories.

thanks,
Sandeep

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20091021-EE-VQP-81

Outlook downloading old "read" emails again!!

Asked by sandeep_th in Outlook Groupware Software

Tags: downloading, emails, old

About this solution