Have user in another office with two issues not sure if related or not. He is not computer literate at all with much struggling I manage to talk him thourgh most things and he is paraniod about letting me log on becasue of sensitive information. He is a Senior VP so you have to humor them.
Has XP pro service pack 2, Office 2003 both with full updates, POP3 account Outlook no Exchange.
First issue if he sends an email either To, CC or BCC to himself it he does not receive the email, all other receipients receive and if they reply back he gets it. He does receive other emails sent only to or if he is one of receiepents with no issues.
I checked the blocked senders etc, deleted his nicknames and contacts from himself, clear all temp files etc- deleted and recreated his email account (which completes all test during set up)- my next thing was to create new XP profile and see if it works and just transfer his documents etc over but thought would check with you all first.
Second issues
He used to email himself (with and without other receiepents) and mark the new email with a follow up option. This would put into his "To Follow Up" folder when he received it. Now it does not show up at all. I tested this on otehr machines here and 50% work 50 % do not. To me it makes sense that it sould work.
I tired TO, CC and BCC fields with same results. Nothing I did mentioned above has changed this either. He says that others in his office have no issue with this and until last week either did he.
So you can see why i am not sure if they are related issues or not.
Any Ideas.
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