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8.2

Cached Mode not Downloading Attachemnts and Temporary Mailbox Error Message

Asked by comptech_engineering in Outlook Groupware Software

Tags: mailbox, outlook, temporary

G'Day,
    We have a client with Outlook 2007 and Windows Vista linked (via VPN) to a head office running Server 2003 with Exchange.  On this PC (which is at his home), we are consistently having issues with Outlook being very slow and not downloading attachments.  Attachments are only downloaded once they've been opened, meaning he has to wait for the file to be pulled from the server (which for some reason is painfully slow despite the connection being quite fast...).  Cached mode is enabled and working - you can pull the plug on the VPN connection and still access his emails and so on.

Another issue we are having, and I suspect they may be linked is whenever he starts up Outlook (or the double click the "Mail" icon in Control Panel), we get the following error:
"Your mailbox has been temporarily moved on Microsoft Exchange Server.  A temporary mailbox exists but might not have all of your previous data.  You can connect to the temporary mailbox or work offline with all of your old data.  IF your choose to work with your old data, you cannot send or recieve emails."

We choose to work with the temporary mailbox, though this does have all of his old data in it.  I'd like to try to avoid deleting his account and recreating it as he has a HUGE inbox (maybe this is the cause too...) and takes hours to sync with Exchange.

Thanks
Gareth
[+][-]06/19/07 06:20 AM, ID: 19315527Accepted Solution

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About this solution

Zone: Outlook Groupware Software
Tags: mailbox, outlook, temporary
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Solution Provided By: Klaatu01
Participating Experts: 1
Solution Grade: A
 
[+][-]06/19/07 06:12 AM, ID: 19315458Expert Comment

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