Question

Suddenly can't open .wav files that are sent as Outlook file attachments, even the older ones that worked before.

Asked by: drtony2

I have Windows XP Media Center Edition SP2, and Outlook 2003.  I receive voicemail messages automatically via email as .wav file attachments.  I have been double clicking and playing the  messages for months.  Suddenly, it stopped working and I receive the error message on all messages received.  Other attachments, like Excel still work.  Messages that previously played without error i.e. were delivered w/o corruption, no longer play.
Even when trying to save the message to a file directory v. open it, it has error message, "Cant create file... check permissions".  I've tried different directories to save the file, but all have the error message.  

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Asked On
2007-09-26 at 23:29:52ID22855849
Tags

outlook

,

create

,

file

,

wav

,

open

Topics

Outlook Groupware Software

,

Microsoft Windows Operating Systems

,

Anti-Virus

Participating Experts
2
Points
0
Comments
5

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Answers

 

by: NIDDK1550Posted on 2007-09-26 at 23:34:43ID: 19969173

can you play other sound files? Have you tried playing the sound files with another media player? have you tried downloading the messages out of outlook (right click and save as...) and then play the file from a saved location on the hard drive?

 

by: drtony2Posted on 2007-09-26 at 23:42:17ID: 19969191

yes, other .wav files play.

Actually just solved the problem. The temp dir for outlook had same file name 'voice-message.wav' with read-only attrib.  I deleted and everything working.  
directory is C:\Documents and Settings\%USER_NAME%\Local Settings\Temporary Internet Files\OLK#\ (where # is a random number).


 

by: michkoPosted on 2007-09-27 at 05:38:44ID: 19970554

If you solved your problem yourself, then you should go to Community Support (link is at the top right of the page labeled Support) and enter a zero point question asking that your original question be deleted.  If your question contains information that may be useful to others, you can request it be made into a zero point Previously Answered Question.  Your points will be returned to you.  See this link for more info.
http://www.experts-exchange.com/help.jsp#hi70
I answered my question myself.  What do I do?

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